NTT Data Recruitment 2026 Hiring Freshers as Graduate Trainee

NTT Data Recruitment 2026 Hiring Freshers as Graduate Trainee

NTT Data has announced its Recruitment 2026 drive for fresh graduates across India. The company is inviting applications for the position of Graduate Trainee, offering an excellent opportunity for freshers to start their careers in the IT industry. Candidates with relevant educational qualifications and strong technical skills can apply for this role. Interested applicants should check the eligibility criteria, selection process, and application details before applying online.

Job Details:

• Designation: Graduate Trainee
• Company: NTT Data
• Educational Qualification: B.E/B.Tech
• Experience Required: 0 – 1 Year
• Location:  Bangalore, India
• Compensation: Best in Industry

Job Summary:

Join NTT DATA as a Client Service Desk Administrator and make an impact in a dynamic environment. This entry-level role requires a High School Certification and offers the opportunity to develop skills in client service and incident resolution. You will assist with service requests, maintain documentation, and follow escalation procedures. Strong communication skills and the ability to work in a hybrid setting are essential.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Managed Services Client Service Desk Administrator is an administrative role that supports the smooth operation of the service desk function.

This role involves tasks such as coordinating service requests, assisting the client service desk team, and maintaining documentation and records to support efficient incident resolution and service delivery.

Academic qualifications and certifications:

• High School Certification or diploma or equivalent.

Required experience:

• Basic to moderate level years of experience
• Basic to moderate level experience level in the Technology Industry and Call Centre environment

To thrive in this role, you need to have:

• Ambitious self-starter with the ability to work under general direction.
• Ability to use sound judgment to escalate an issue to a higher level.
• Displays a methodical in approach to ticket resolution.
• Demonstrates ability to interact with a variety of stakeholders.
• Demonstrates required integrity to ensure excellent client service and retention.
• Good attention to detail and client focused.
• Strong and effective verbal and written communication skills.
• Ability to work in 24X7 shift structure, based on a defined roster as required.

Key responsibilities:

• Provides an administrative support service to the Managed Services Client Service Desk team.
• Provides entry level administrative tasks as required by the team.
• Ensure the correct escalation procedure is followed on all critical calls and requests.
• May be responsible for receiving, validating, and logging client requests, capturing the detail of the request.
• Assists with analyzing and interpreting escalation requests to ensure the correct categorization and prioritization.
• Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.
• Performs any other related task as required.

Interested students can apply directly at 👉NTT Data Recruitment 2026

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