ZS Associates Campus India 2026 Hiring Associate – TAC

By
Cyber Tecz
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3
ZS Associates Campus India 2026
ZS Associates Campus India 2026

ZS Associates Campus India 2026 Hiring Associate – TAC

ZS Associates has announced its Campus India 2026 hiring drive for the role of Associate – TAC (Technology Advisory Consulting). This opportunity is ideal for fresh graduates looking to start their careers in consulting, analytics, and technology-driven business solutions. Candidates can expect exposure to data analysis, client problem-solving, and innovative project work in a fast-paced environment. Interested applicants should review the eligibility criteria, selection process, and application steps to secure a position in this prestigious recruitment drive.

Job Details:

  • Designation: Associate – TAC
  • Company: ZS Associates
  • Educational Qualification: Any UG or PG Degree
  • Experience Required: 1 – 2 Years
  • Location: Pune, Maharashtra India
  • Compensation: Best in Industry

Job Description:

We seek TAC Associates to join our WTC office in Pune, India. TAC Associates handle 1st level support calls/emails/chats from ZS offices worldwide in a user environment consisting of PC/MAC running the standard suite of business applications. 

What you’ll bring:

  • Bachelor’s degree required, Master’s degree desirable
  • 1-2 years of relevant experience in Customer Support, or preferably IT Helpdesk / Service Desk
  • Strong customer service orientation
  • Professional appearance and demeanor, with ability to exercise good judgment and discretion
  • Ability to work varied hours, enabling support in a 24/7 environment
  • A+ certification or Microsoft Certified Systems Administrator (desirable, not mandatory)
  • Experience with Service Now tool (desirable, not mandatory)
  • Fluency in English
  • Client-first mentality
  • Intense work ethic
  • Collaborative spirit and problem-solving approach

How you’ll grow:

  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

What you’ll do:

Associate – TAC in the Enterprise will…

  • Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access.
  • Provide L1 Technical Support for the Windows/MAC machines, printer ZS proprietary software.
    Diagnose and resolve technical issues related to operating systems, applications, and hardware
    Familiarity with basic networking concepts and protocols.
  • Common query topics include – VPN, Outlook (and other O365 Apps and Services), Active Directory and Exchange, Network Connectivity, Software Installation (using SCCM and Privilege Management), File Server and File Share access, FTP, Application specific issues, Intune Support & Management etc.
  • Handling administrative tasks such as tracking TAC calls/chats, timely follow up of all assigned tickets in your bin until closure, re-assigning tickets to the relevant L2 teams and following up via emails as required, assisting with organizational efforts, maintaining chargebacks for licensed software etc
  • Additional TAC projects/tasks as assigned based on performance.

Interested students can apply directly at 👉 ZS Associates Campus India 2026

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