Light & Wonder Career India 2026 Hiring Associate Technical Support Engineer
Light & Wonder Career India 2026 brings an exciting job opportunity for candidates interested in technical support, troubleshooting, and IT operations. Light & Wonder is hiring for the Associate Technical Support Engineer position, offering eligible applicants an opportunity to develop technical expertise, resolve technical issues, assist users, and support technology systems in a professional work environment. Interested candidates should check the official job notification for eligibility criteria, educational qualifications, required technical skills, job responsibilities, work location, and selection process. If you are searching for Technical Support Engineer jobs in India in 2026, visit the official Light & Wonder Careers portal for the latest vacancies and application details.
Job Details:
- Designation: Associate Technical Support Engineer
- Company: Light & Wonder
- Educational Qualification: B.E/B.Tech
- Experience Required: 0 – 1 Years
- Location: Bangalore, Chennai India
- Compensation: Best in Industry
Job Description:
We are looking for a Level 1 Technical Support Engineer to provide enterprise-level assistance to our users. You will be responsible to monitor the ticket queues, take care of access/termination requests for the different applications, diagnose, and troubleshoot basic problems and escalate unresolved issues for support to appropriate internal development teams.
Technical Support Engineer responsibilities include service ticket registration, monitoring and analysing the health status of relevant applications, resolving basic technical issues, and using remote desktop connections to provide immediate support. You will use email and chat applications to give end users quick answers to simple application issues. For more complex problems you would route the end users to the relevant internal development teams.
Requirements:
This includes but are not limited to:
- Excellent problem-solving skills and documentation skills.
- Knowledge on ticketing tools (JIRA preferred), BI tools and LDAP User/Group based access methodologies.
- Proven customer service skills.
- Familiarity with Information Technology Infrastructure Library (ITIL) methodologies.
- Good communication skills (verbal and written)
- AI to streamline day-to-day operations by using Java, Python, or scripting skills to build automations, fix bugs.
Key Responsibilities:
This includes but are not limited to:
- Address tickets regarding Application access/terminations.
- Routing tickets to the internal development teams based on its complexity.
- Assist users in walking them through basic application functionality.
- Ask targeted questions to diagnose problems.
- Conduct remote troubleshooting.
Interested students can apply directly at 👉 Light & Wonder Career India 2026
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