Deloitte Careers 2026 Hiring Associate Services Specialist

Deloitte Careers 2026 Hiring Associate Services Specialist

Deloitte Careers 2026 is offering an opportunity for eligible candidates to apply for the Associate Services Specialist position. Candidates with relevant educational qualifications, communication skills, analytical abilities, and professional knowledge can explore this career opportunity at Deloitte. Interested applicants can check the eligibility criteria, job responsibilities, required skills, and application process before applying online.

Job Details:

• Designation: Associate Services Specialist
• Company: Deloitte
• Educational Qualification: B.E/B.Tech
• Experience Required: 1 – 3 Years
• Location: Hyderabad, Telangana, India
• Compensation: Best in Industry

Position Summary:

End User Support– Associate Services Specialist I

A person having high aspirations and passion to provide Technology support to accomplish their vision in Deloitte. CTS Support is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with a wide variety of people in a dynamic, fast-paced environment, which provides services in a professional manner, through email, phone, in person (Walk-in Customers). You need to be a highly motivated team player with the skills and ability to manage ambiguity.

The team:

CTS Support team is proud to be part of Deloitte’s Technology Services spread across Hyderabad, Mumbai, Bengaluru, Delhi, Pune, Kolkata and Chennai. This team is responsible for accomplishing various Technology support tasks at the CTS Support center to deliver world class technology support. This team takes care of new hire laptop setup, End of Lease activity, PDA support, Printer support & VC support at local offices.

Qualifications:

Required:

• B. Tech, BE & Engineering Graduates
• 1 to 3 years of relevant experience into Technology Support
• Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point, Teams), Zoom, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.

Preferred:

• ITIL – Certification
• Microsoft MCITP – Certification
• A / N+ Certification a plus
• Industry certifications such as Dell or HP a plus
• Basic knowledge of overall network/systems security

Job Responsibilities:

• Focus on delivering world-class customer service to every customer coming to the CTS Support center.
• Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes.
• Install and configure firm-standard images on laptops & desktops.
• Interface with outside customers and vendors as required.
• Follow the direction of immediate supervisors or managers to implement new technology.
• Provide after-hours emergency support on a rotational basis as outlined per CTS service level agreements.
• Provides Mobile Device deployment & support; activities include Technology support guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution.
• Grows relationships with business users at all levels in the organization. Promotes CTS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship.
• Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory.
• Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems).
• Assists infrastructure teams (LAN, WAN, Telephony) where local hands-on activities are required.

Interested students can apply directly at 👉 Deloitte Careers 2026

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