Zycus Recruitment 2020 Hiring As Product Technical Analyst of Any Degree Graduates

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Zycus Hiring Freshers 2022
Zycus Hiring Freshers 2022

Zycus Recruitment 2020 Hiring As Product Technical Analyst of Any Degree Graduates

Zycus Recruitment 2020: Zycus is a global provider of complete Source-to-Pay suite of procurement performance solutions. It designs and develops software in the procurement domain. Zycus is headquartered at Princeton, New Jersey, and has 11 global offices across the US, Europe, Middle East, Asia, and Australia.

Zycus - Procurement Solutions

Company: Zycus

Website: Zycus

Wikipedia: Zycus Wiki

Job Profile: Product Technical Analyst

Degree Needed: B.E/B.Tech/B.Sc/BCA

Passout Year: 2018/2019/2020

Salary: Best In Industry

Work Location: Mumbai

Experience Level: Freshers

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Requirements:

  • Strong written and verbal communication skills.
  • Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
  • Collaboration with various internal and external stakeholders
  • Ability to learn, execute and excel. Multitask and work with priorities
  • Should have knowledge of configurations Procurement Tool & aware of SDLC (Added advantage)
  • Understanding of Incident Management Tool & aware of basic ITIL concepts (Added advantage)

Role and Responsibilities:

  • Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
  • Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
  • Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
  • Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
  • Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
  • Evaluate and suggest innovative solutions and workarounds for customer requirements
  • Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  • Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

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