Zycus Careers 2023 Hiring Freshers as Product Technical Analyst of Any Degree Graduate
Zycus Careers 2023: Zycus is a global provider of complete Source-to-Pay suite of procurement performance solutions. It designs and develops software in the procurement domain. Zycus is headquartered at Princeton, New Jersey, and has 11 global offices across the US, Europe, Middle East, Asia, and Australia.
Wikipedia: Zycus Wiki
Job Profile: Product Technical Analyst
Degree Needed: B.E/B.Tech
Passout Year: 2020/2021/2022
Work Location: Pune, Mumbai, Bangalore
Salary: Best In Industry
Experience Level: 0 – 2 Years
Latest Upcoming off Campus Drive: Apply ASAP
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- Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics
- Experience Level: 0-4 years· Strong written and verbal communication skills.
- Willingness to work in Shifts.
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
- Ability to collaborate with various internal and external stakeholders
- Ability to multitask, learn, execute and excel.
- Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage.
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- Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
- Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
- Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
- Evaluate and suggest innovative solutions and workarounds for customer requirements
- Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.
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