Zscaler Recruitment 2023 Hiring Freshers as Customer Support Associate of Any Degree Graduate
Zscaler Recruitment 2023: For over 10 years, Zscaler has been disrupting and transforming the security industry. Our 100% purpose-built cloud platform delivers the entire gateway security stack as a service through 150 global data centers to securely connect users to their applications, regardless of device, location, or network in over 185 countries protecting over 3,900 companies and have detected 100 Million threats/day.
Company Name: Zscaler
Company Website: ZScaler
Wikipedia: Zscaler Wiki
Job Profile: Customer Support Associate
Passout Year: 2020/2021/2022
Work Location: Chandigarh, Punjab
Package: Best In Industry
Experience Level: 0 – 2 Years
Jobs By Location And Passout Year:
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|2016 Batch||2019 Batch||2022 Batch|
|2017 Batch||2020 Batch||2023 Batch|
Key Competencies Required:
- Excellent communication skills (Oral and Written)
- Must be driver and self-starter, motivated willing to go above and beyond “CAN-DO” attitude
- Must be aware of every aspect related to the organization in terms of processes, products and services and policy procedures.
- Ability to work under pressure and drive customer engagements following a defined process
- Excellent customer service skills
- Excellent customer management/time management and project management skills
- Ability to drive closures with customers
- Need basic understanding of TCP/IP and Networking.
- Any CCNA/CCDP certification is a good value add
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- Manage outbound communication with respect to scheduled changes, upgrades and migrations.
- Should be able to drive customer engagements as per the project(s) assigned.
- Should be able to maintain the balance between the customer’s requirements and business.
- Maintain and share daily progress report.
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