ZOHO Campus Drive 2024 Hiring Freshers Technical Support Engineers

ZOHO Campus Drive 2024
ZOHO Campus Drive 2024

ZOHO Campus Drive 2024: Join ZOHO’s Campus Drive 2024 and embark on an exciting journey as a Technical Support Engineers . ZOHO is on the lookout for passionate individuals who are eager to innovate and create impactful Technical solutions. As a Technical Support Engineers at ZOHO, you’ll have the opportunity to work on diverse projects, collaborate with talented teams, and contribute to cutting-edge technology advancements.Don’t miss this chance to be part of ZOHO’s innovative culture – apply now!

About ZOHO:

Zoho Office Suite is an Indian web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management, project management, invoicing and other applications. It is developed by Zoho Corporation. Zoho is a globally recognized tech company known for its suite of cloud-based software solutions for businesses. With a focus on innovation, Zoho has been empowering organizations of all sizes to operate more efficiently and effectively for over two decades.

Company Name: ZOHO Corp.

Company Website: ZOHO

Wikipedia: ZOHO Wiki

Job Profile: Technical Support Engineers  

Degree Needed: B.E/B.Tech/M.E/M.Tech

Batch Eligible: 2023/2024

Job Location: Chennai, India

Experience Level: 0 – 1 Year

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch2018 Batch2021 Batch
2016 Batch2019 Batch2022 Batch
2017 Batch2020 Batch2023 Batch

Job Description of ZOHO Campus Drive:

  • Answer customer queries about product features and capabilities through phone, e-mail & chat.
  • Efficiently troubleshoot technical issues reported by customers and assist them with in-product and third party configurations.
  • Take ownership of the unresolved cases and coordinate with internal teams to ensure prompt resolution.
  • Work closely with the Engineering and Product Management teams to escalate critical issues and provide suggestions for product enhancement.
  • Coordinate with various internal teams during an incident, communicate the status effectively till resolution.
  • Consistently meet SLA and other key performance metrics.

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  • Excellent verbal and written English communication skills
  • Attention to detail and a strong desire to learn
  • Willingness to work in night shifts and weekend shifts either permanently or on a rotational basis
  • Should be flexible with all modes of Support – Email, Live chat and Calls
  • Experience in Technical Support Engineer / Customer Success Specialist with an Email Service Provider OR Email Security Software Vendor OR Domain Hosting Provider would be an added advantage.
  • Basic knowledge of Networking and Active Directory.

Note: Only the shortlisted candidates will be notified of the further interview process.

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How to Apply for ZOHO Campus Drive 2024:

Interested and eligible candidates can apply for the ZOHO Campus Drive 2024 online via the provided link.

Apply Now: Link

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