Wipro Recruitment 2023 Hiring Freshers as Service Representative of Any Degree Graduate

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Wipro Recruitment 2023
Wipro Recruitment 2023

Wipro Recruitment 2023 Hiring Freshers as Service Representative of Any Degree Graduate

Wipro Recruitment 2023: Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises

Wipro Recruitment 2023

Company: Wipro India

Website: Wipro

Wikipedia: Wipro Wiki

Position: Service Representative

Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com/BA

Passout Year: 2020/2021/2022

Job Location: Gurugram

Salary: Best In Industry

Experience Level: 0 – 2 Years

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch 2018 Batch 2021 Batch
2016 Batch2019 Batch 2022 Batch
2017 Batch 2020 Batch 2023 Batch

Qualifications:

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
  • Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)

Requirements:

  • Experience 0- 2 yrs
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and [email protected]
  • Depends on Process/Client alignment

Jon Description:

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

Apply Link: Click here

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