Wipro Off Campus Drive 2023 | Customer Service Representative | Apply Now

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Wipro Off Campus 2023
Wipro Off Campus 2023

Looking for Jobs in Wipro? If Yes, here you will get complete details about Wipro Off Campus Drive 2023 & Wipro eligibility criteria and Wipro Hiring Process 2023 are mentioned below

About the Company: Wipro Limited is an Indian multinational corporation that provides information technology, consulting, and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises.

Wipro Off Campus Drive 2023

Company: Wipro India

Website: Wipro

Wikipedia: Wipro Wiki

Position: Customer Service Representative

Degree Needed: B.Sc/BA/BCA/B.Com/BBA

Passout Year: 2020/2021/2022

Job Location: Noida, Gurugram, India

Salary: Best In Industry

Experience Level: 0 – 2 Years

Qualifications Required for Wipro Off Campus Drive 2023:

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
  • Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th┬áPass out)

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Skills Needed:

  • Experience 0- 2 yrs
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge of MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance-based incentive program**
  • Investment in talent development and skills enhancement
  • Work-life balance with 5 day work week
  • Collaborative environment with best-in-class professionals
  • Focus on colleague engagement and fun@work
  • Depends on Process/Client alignment

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Roles and Responsibilities:

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handling Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share, and support operational improvements

Apply Link: Click here

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