Wipro Off Campus Drive 2020 Hiring Freshers As Customer Service Representative of Any Graduates

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Wipro Service Desk Hiring 2021
Wipro Service Desk Hiring 2021

Wipro Off Campus Drive 2020 Hiring Freshers As Customer Service Representative of Any Graduates

Wipro Off Campus Drive 2020: WIPRO Group is an Indian multinational corporation that provides innovation-led strategy,  information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises.

Wipro Recruitment For Freshers

Company: Wipro India

Website: Wipro

Wikipedia: Wipro Wiki

Job Profile: Customer Service Representative 

Degree Needed: B.E/B.Tech/B.Com/B.A/BCA/B.Sc/BBA/MBA

Passout Year: 2017/2018/2019

Salary: Best In Industry

Job Location: Gurgaon

Experience Level: 0 – 2 Years

Latest Upcoming off Campus DriveApply ASAP

PuneClick here
MumbaiClick here
BangaloreClick here
NagpurClick here
HyderabadClick here
CoimbatoreClick here
ChennaiClick here
GurgaonClick here
DelhiClick here
NoidaClick here
2016 BatchClick here
2017 BatchClick here
2018 BatchClick here
2019 BatchClick here
2020 Batch Click here
2021 BatchClick here

Qualifications:

  • Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
  • Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience

You bring knowledge & expertise Required Experience:

  • Experience 0- 2 yrs.
  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunitie
  • Performance based incentive program
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day work week
  • Collaborative environment with best in class professional
  • Focus on colleague engagement and fun @ work
  • Depends on Process/Client alignment

Your Impact as a Customer Service Representative:

  • Customer Service through calls.
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls.
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

 Benefits:

  • Both side transport provided staying in a hiring zone.
  • 2 Weekly off.
  • Payroll Wipro.
  • Decent hike on previous or current salary.

Apply Link: Click here

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How To Write Resume For Getting Shortlisted In Wipro: Click here

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