Wipro Off Campus Drive 2020 Hiring Freshers As Customer Service Representative of Any Graduates
Wipro Off Campus Drive 2020: WIPRO Group is an Indian multinational corporation that provides innovation-led strategy, information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises.
Company: Wipro India
Website: Wipro
Wikipedia: Wipro Wiki
Job Profile: Customer Service RepresentativeÂ
Degree Needed: B.E/B.Tech/B.Com/B.A/BCA/B.Sc/BBA/MBA
Passout Year: 2017/2018/2019
Salary: Best In Industry
Job Location: Gurgaon
Experience Level: 0 – 2 Years
Latest Upcoming off Campus Drive: Apply ASAP
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Qualifications:
- Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience
You bring knowledge & expertise Required Experience:
- Experience 0- 2 yrs.
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunitie
- Performance based incentive program
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professional
- Focus on colleague engagement and fun @ work
- Depends on Process/Client alignment
Your Impact as a Customer Service Representative:
- Customer Service through calls.
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls.
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
 Benefits:
- Both side transport provided staying in a hiring zone.
- 2 Weekly off.
- Payroll Wipro.
- Decent hike on previous or current salary.
Apply Link: Click here
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