Wipro Mega Walk-In Drive | Freshers | Technical Service Desk | BE/ B.Tech – All Streams; Any Graduates | Bangalore | 31st August 2019
Company: Wipro Ltd
Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region.
Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
Website: www.wipro.com
Positions: Technical Service Desk
Experience: 0 – 4 Years
Salary: Best in Industry
Job Locations: Bangalore
Eligibility Criteria:
- Candidates should possess BE/ B.Tech/ Any Degree from a recognized university
- Mandatory Skills: TIS Service Desk
- Desirable Skills: Language Skills: English Language
Job Description:
- As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required.
- Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders.
- Perform RCA for Major Incidents related to his / her tower Follow quality/security process defined for the engagement.
- Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
- Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on customer satisfaction surveys.
How To Apply: All Interested and Eligible candidates can register this drive in online and attend the drive in following venue.
For More Details & Apply Link: Click Here
