Wipro Jobs For Freshers 2020 Off Campus Drive Hiring As Customer Care Specialist of Any Degree Graduates

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Wipro Jobs For Freshers 2020 Off Campus Drive Hiring As Customer Care Specialist of Any Degree Graduates

Wipro Jobs For Freshers 2020: WIPRO Group is an Indian multinational corporation that provides innovation-led strategy,  information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises.

Wipro Career for Freshers 2020

Company: Wipro India

Website: Wipro

Wikipedia: Wipro Wiki

Job Profile: Customer Care Specialist

Degree Needed: B.Com, B.A, BCA, BBA, BHM, BSc

Passout Year: 2019/2020

Salary: 3.08 LPA

Job Location: Noida & Gurgaon

Exp Needed: Freshers

Salary: Best In Industry

Latest Upcoming off Campus DriveApply ASAP

PuneClick here
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BangaloreClick here
NagpurClick here
HyderabadClick here
CoimbatoreClick here
ChennaiClick here
GurgaonClick here
DelhiClick here
NoidaClick here
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Skills Needed:

  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office

Eligibility:

  • Graduates in B.Com, B.A, BCA, BBA, BHM, BSc
  • (Except B.Sc. IT, B.Sc. Stats, Maths Hons & Eco Hons – i.e. these candidates are NOT ELIGIBLE)
  • NOT ELIGIBLE: (No Full time MBA) No MCA. B Tech, BE, B Ed.

Responsibility:

  • Customer Service through calls, Chats & emails
  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level,
  • Handle Time & Customer Effort
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

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