Wipro is Hiring Freshers 2022 as System Engineer of Any Degree Graduate

Wipro is Hiring Freshers 2022 as System Engineer of Any Degree Graduate

Wipro is Hiring Freshers 2022: Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises

Company: Wipro India

Website: Wipro

Wikipedia: Wipro Wiki

Position: System Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2020/2021/2022

Job Location: Pune

Salary: Best In Industry

Experience Level: 0 – 2 Years

Jobs By Location And Passout Year:

Requirements:

• Excellent communication skills, 
• Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills. 
• Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies. 
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support 
• Answer incoming calls and respond to customer’s emails intimely manner. 
• Manage and resolve customer complaints. 
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers. 
• Research required information using available resources andOffer Solution to customers. 
• Research, identify, and resolve customer complaints usingapplicable software. 
• Route calls and tickets to appropriate resources and Domains whocan best support he user, 
• Document all call information according to standard operatingprocedures. 
• Recognize, document, and alert the management team of trends incustomer calls. 
• Create SOPs for new Issues and resolution given. 
• Complete call logs and reports.

Apply Link: Click here

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