Wipro Hiring Freshers 2023 as Service Desk Agent of Any Degree Graduate
Wipro Hiring Freshers 2023: Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises
Company: Wipro India
Website: Wipro
Wikipedia: Wipro Wiki
Position: Service Desk Agent
Degree Needed: B.E/B.Tech/B.Sc/BCA/M.E/M.Tech/M.Sc/MCA
Passout Year: 2021/2022
Job Location: Pune, Bangalore
Salary: Best In Industry
Experience Level: 0 – 2 Years
Jobs By Location And Passout Year:
| Pune | Hyderabad | Delhi |
| Mumbai | Coimbatore | Noida |
| Bangalore | Chennai | Off Campus |
| Nagpur | Gurgaon | Walk In |
| 2015 Batch | 2018 Batch | 2021 Batch |
| 2016 Batch | 2019 Batch | 2022 Batch |
| 2017 Batch | 2020 Batch | 2023 Batch |
Desired Candidate Profile:
- Candidate who has copleted B.Tech, BCA, BSc(Computer Science), M.Tech, MCA, MSc(Computer Science)
Pay After Placement, 100% Assured Job Opportunity Program With CTC Upto 12 LPA: Register Now
Roles and Responsibilities:
- Technical Support/Service Desk Agent -L1 will be the part of Global Support Team supporting the Client Full Time Employees, Vendors/Contractors via voice/ email / chat .
- Acts as single point of contact for all IT related issues.
- Provides status and updates on tickets to authorized users
- Adherence to policies and procedures, closure of open calls after resolution.
- Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution
- Identifying the issue and categorizing / prioritize the incident
Apply Link: Click here
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