Wipro Hiring Freshers 2022 as System Engineer of Any Degree Graduate

Wipro Hiring Freshers 2022 as System Engineer of Any Degree Graduate

Wipro Hiring Freshers 2022: Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. It is headquartered in Bangalore, Karnataka, India. In 2013, Wipro separated its non-IT businesses and formed the privately owned Wipro Enterprises

Company: Wipro India

Website: Wipro

Wikipedia: Wipro Wiki

Position: System Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2019/2020/2021

Job Location: Mysore

Salary: Best In Industry

Experience Level: 0 – 2 Years

Jobs By Location And Passout Year:

Job Description:

• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers with exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system issues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App, etc. over Remote Support
• Answer incoming calls and respond to customers’ emails in a timely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources and offering Solutions to customers.
• Research, identify and resolve customer complaints using applicable software.
• Route calls and tickets to appropriate resources and Domains who can best support the user,
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Create SOPs for new Issues and resolutions given.
• Complete call logs and reports.

Apply Link: Click here

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