Verizon Recruitment 2023 Hiring Freshers as System Engineer of Any Degree Graduate
Verizon Recruitment 2023: For more than 100 years, Verizon has been at the center of the communications revolution. Verizon is one of the largest communication technology companies in the world. We help people, businesses and things communicate better. The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers
Company Name: Verizon
Company Website: Verizon
Positions: Software Engineer
Degree Required: B.E/B.Tech
Batch Eligible: 2020/2021/2022
Work Location: Chennai
Package: Best in Industry
Experience Level: 0 – 1 Year
Jobs By Location And Passout Year:
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You’ll need to have:
- Bachelor’s degree or one or more years of work experience.
- One or more years of relevant work experience.
- Experience in a platform/application support or software developer role.
- Experience in Microsoft SQL, knowledge of MySQL or any RDBMS.
- Experience with basic testing practices.
- Experience in Linux support.
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Even better if you have one or more of the following:
- AWS Certification.
- Experience with Linux server environments.
- Knowledge of CRM systems, Salesforce.com and coding tools, such as, JIRA/Greenhopper.
- Experience with Application monitoring tools: Check_MK, AppDynamics, OpsManager and NewRelic.
- Scripting and automation skills, especially shell scripting.
- Experience with large enterprise scale solutions.
What you’ll be doing…
- Actively monitoring application / infrastructure performance and maintaining system up time, while troubleshooting customer reported software bugs from external support teams.
- Communicating with respective stakeholders on resolving and answering escalated technical problems and issues.
- Being Vigil in all the monitoring platforms like email, slack etc., and respond immediately.
- Detecting and diagnosing first level identified issues.
- Collecting and documenting information about product performance, product application problems and failures.
- Developing and suggesting needed improvements based on data collected.
- Having conversations with development team or other CFTs to create a better customer service experience.
- Making improvements to existing support documentation and assisting in the development of internal as well as customer training materials.
- Responsible for resolving the issues as soon as possible while relying on technology/software knowledge.
- Performing miscellaneous job-related duties as assigned.
- Addressing all alerts and handling all incidents as per strict SLA guidelines.
- Communicating with sense of urgency and collaborate with geographically diverse teams and time zones.
- In case of severity calls, providing efficient support and participating in the calls from first level service support team perspective to restore the services in the shortest possible time.
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