Telstra Careers 2023 Hiring Freshers as Customer Service Consultant – Apply Now

Telstra Careers 2023
Telstra Careers 2023

Telstra Careers 2023 Hiring Freshers as Customer Service Consultant – Apply Now

About the Company: Telstra Group Limited is an Australian telecommunications company that builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. It is a member of the S&P/ASX 20 and Australia’s largest telecommunications company by market share. The details about Telstra Careers India & Telstra eligibility criteria and Telstra application process 2023 are mentioned below

Telstra Careers 2023

Company Name: Telstra Group Limited

Company Website: Telstra

Wikipedia: Telstra Wiki

Job Profile: Customer Service Consultant

Degree Needed: B.E/B.Tech

Passout Batch: 2020/2021/2022

Work Location: Bangalore, Remote

Experience Level: 0 – 2 Years

Salary: Best In Industry

Jobs By Location And Passout Year:

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  • B.E/ B.Tech or equivalent


  • 0 to 2 years working in IT industry.
  • CCNA or equivalent
  • Knowledge on firewalls
  • Strong understanding on Routing & Switching
  • Incident Management Experience
  • Previous Customer Service experience
  • Written and Verbal communication skills and good English comprehension
  • Good knowledge in Windows and Office 365

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High desirable:

  • Knowledge / exposure on Network Monitoring Tools
  • Data and IP experience
  • Assurance Team experience
  • Automation/Scripting knowledge
  • Knowledge on cloud platforms AWS / AZURE
  • Telephone skills / Previous contact center background

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Key Responsibilities:

  • This role is responsible for continuously improving service reliability and rapidly restoring customer incidents.
  • Working across all aspects of the customer support experience.
  • Detect and prevent incidents before they occur.
  • Aid the development and implementation of new technologies to ensure Telstra leads the ICT industry. (For example: Networking)
  • Identify and implement opportunities to improve process, efficiencies, and customer experience.
  • Provide input into learning and development for our entire ecosystem.
  • Cross Skill into different technology hubs
  • 24×7 Shift Environment / On-Call support / Australia Business hours

Apply Link: Click here

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