Tech Mahindra Careers For Freshers 2019 Walk In Drive Hiring For Multiple Position of Any Degree Graduates
Tech Mahindra Careers For Freshers 2019: Tech Mahindra Ltd Tech Mahindra Limited is multinational provider of Information Technology, networking technology solutions, Integrated Engineering Solutions(IES) and Business Process Outsourcing to various industry verticals and horizontals.
Company Name: Tech Mahindra
Company Website: Tech Mahindra
Wikipedia: Tech Mahindra Wiki
Degree Needed: BE/B.Tech/BCA/BSC/BBA
Position: Support Engineer/ Technical Support/ Service Desk/ Help Desk
Job Location: Banglore
Year of pass out: 2015/2016/2017/2018/2019
Experience Range: Fresher & Experienced, both can apply.
Eligibility: Above 60% in UG, PG, 12th and 10th
Latest Upcoming off Campus Drive: Apply ASAP
|2018 Batch||Click here|
|2019 Batch||Click here|
|2020 Batch||Click here|
|2021 Batch||Click here|
Eligibility for Tech Mahindra Careers For Freshers 2019:
- Education: The candidate should have. done graduation in any discipline.
- Experience: Minimum of 1-2 years in IT Service Desk/ Tech support / ITES environment desirable or similar profile from an International voice process.
Knowledge & Skills:
- Fluent in English verbal and Nonverbal
- Candidate should have excellent telephone skills
- Candidates have the ability to multi-task and prioritize workload
- Ability to adapt to continuously changing procedures and environment
- Team player with strong interpersonal skills
- Microsoft Outlook, AD, Win Server, Windows OS, Networking concepts, PC hardware components.
- A candidate should have experience or clear understanding in Basic Hardware
- Troubleshooting of PCs, MS Office /office 365 applications.
- English communication skills without any MTI.
- A clear understanding of the incident management process
- It would be an advantage if a candidate possesses basic ITIL framework knowledge.
- Respond to incident calls and emails from users on desktop issues, hardware, application-related issues and queries.
- Ask targeted questions to quickly understand the root of the problem.
- Perform IT installations, configurations and troubleshoot computer hardware and software in accordance with IT Services standards.
- Provide level 1 & 2 remote troubleshooting support.
- Document all reported incidents – identify trends to assist in future problem resolution
- Candidate can easily ensure all issues are properly logged.
- Escalate unresolved cases to relevant support team.
- Refer to Knowledgebase resources to provide accurate solutions
- The candidate can prioritize and manage several open issues at one time
- Follow up with users to ensure successful closure of reported issues
- Generate, track, and close trouble tickets
- Own the tickets and follow up with respective 2nd in line support, 3rd Party Support, or Business Users to the closure.
- Should possess experience in Outage management and working knowledge on coordination with the relevant resolver groups.
How to Apply for Tech Mahindra Walk-in Jobs 2019?
All interested and eligible candidates can attend this Tech Mahindra Recruitment 2019 from 17 to 27 December 2019 at the below-mentioned venue.
Date: 17 to 27 December 2019 Time:10 AM to 3 PM (Weekdays)
Plot- 45-47,Tech Mahindra,
Gate 1, ITC-4,
(Abdul Kalam) KIADB Industrial Area,
Electronic city, Phase -2
Bangalore – 560100
Contact Person: Manish 7981960648 or 9008073809
HR Interview Questions of Tech Mahindra: Click here
How Write Resume For Getting Shortlisted In Tech Mahindra : Click here
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