Swiggy Recruitment 2020 Hiring Freshers As Business Associate of Any Degree Graduates
Swiggy Recruitment 2020: Swiggy is India’s largest and most valuable online food ordering and delivery platform. Founded in 2014, Swiggy is based out of Bangalore, India and, as of March 2019, was operating out of 100 Indian cities. In early 2019, Swiggy expanded into general product deliveries, under the brand name Swiggy Stores.
Company Name: Swiggy
Company Website: Swiggy
Wikipedia: Swiggy Wiki
Position: Business Associate
Degree Needed: B.E/B.Tech/B.Sc/M.Sc
Year of Passout: 2016/2017/2018/2019
Job Location: Banglore
Experience Level: 1 – 3 Years
Salary: Best In Industry
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Desired Candidate Profile:
- Bachelors degree in Engineering, Mathematics, Statistics or related technical degree
- Chartered Accountants with prior experience in diligence processes will also be considered
- 1-3 years’ experience preferably in a consulting or analytics environment
- Proficiency in MS Office tools such as Excel, Powerpoint is mandatory
- Excellent analytical, problem-solving, presentation and communication skills.
- Demonstrated ability to work in a rigorous fast-paced environment with multiple senior stakeholders
Job Description:
- Coordinating and driving end-to-end cross-functional projects in collaboration with business stakeholders centrally and across markets
- Interacting with senior stakeholders including department heads/ CXO executive and expected to drive projects independently with senior management stakeholders & also collaborate with teams to drive impact and results.
- Establishing processes for customer communication and measure effectiveness of the same
- Identifying & tracking metrics to evaluate customer experience and facilitating data collation for the same
- Setting up processes for measurement and communication of customer sentiment
- Identifying high impact experiences and developing and implementing strategies to solve for the same
- Identifying market best practices and establishing industry benchmarks
- Developing product solutions to provide seamless experiences for customers
- Formulating and running experiments to improve customer experience and reduce the need for customer interactions
- Working closely with the customer support team on improving service
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