Sitel Jobs 2020 Hiring Freshers As Technical Support of Any Degree Graduates
Sitel Jobs 2020: Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 75,000 employees and $1.7 billion in revenue.
Company Name: Sitel Group
Company Website: Sitel
Wikipedia: Sitel Wiki
Position: Technical Support Voice
Degree Needed: B.E/B.Tech/BCA/B.Sc/B.Com
Passout Batch: 2018/2019/2020/2021
Job Location: Hyderabad
Experience Level: 0 – 2 Years
Package: Best In Industry
Jobs By Location And Passout Year:
|2015 Batch||2018 Batch||2021 Batch|
|2016 Batch||2019 Batch||2022 Batch|
|2017 Batch||2020 Batch||2023 Batch|
High school diploma or equivalent Bachelors in a combination of education and work experience
- Call Center experience a plus
- Any Undergraduate/Graduate with minimum 12 months of Experience in BPO industry is Mandatory
- Should be flexible to work in Rotational Shifts.
- Need Excellent Communication skills and written skills in English.
- Must HaveExcellent Technical Knowledge.
- Troubleshooting of laptops and Desktops
- Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
- Diagnosis & resolving of the hardware problems and troubleshooting..
- Verifies warranty entitlement and determines appropriate action.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
- 5 days working
- 2 Week Offs(Rotational and Split)
- Home Pickup and Home Drop(Post Lockdown)
Rounds of Interview: JAM, HR, Operations.
Apply Link: Click Here
Technical Interview Questions of Sitel Group: Click here
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