Sitel Group Off Campus Drive 2023 | Freshers | Customer Service Representative

Sitel Group Off Campus Drive 2023 | Freshers | Customer Service Representative

Sitel Group Off Campus Drive 2023: Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 75,000 employees and $1.7 billion in revenue.

Company Name: Sitel Group

Company Website: Sitel

Wikipedia: Sitel Wiki

Position: Customer Service Representative

Degree Needed: B.E/B.Tech/M.E/M.Tech

Passout Batch: 2020/2021/2022

Job Location: Hyderabad

Experience Level: 0 – 2 Years

Package:  As per Market Standards

Jobs By Location And Passout Year:

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Education:

• High school diploma or equivalent
• Bachelor’s in a related field

Skills/Knowledge/Abilities:

• Call Center experience a plus
• Provide a high quality and proactive service to both internal and external customers

Requirements:

• Age: 18 years to 35 years
• Minimum Qualification Intermediate (or +2 equivalent).
• Maximum Qualification Graduates (Undergrads can be considered but should not be regular college students)
• Experience Any Under Grad or Graduate Freshers.
• Communication skills: Exceptional Spoken skills in English
• Shifts: Rotational shifts (Should be comfortable to work in all shifts)

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Job Description:

1. International Voice (Technical Support)

• Responsibility: Provide Technical Support to International Customers
• Shift Timings: Should be flexible to work in US Rotational Shifts.
• Desired Skills: Need Excellent Communication skills in English.
• Must-Have strong Technical Knowledge(Hardware, Software, and networking Concepts)
• Working Days: 5 days working
• Weekly Offs: 2 Week Offs(Rotational and Split)
• Transport: Home Pickup and Home Drop.
• Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

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All Interviews will happen over telephone or Skype.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy for background verification.

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