Sitel Careers 2020 Hiring Freshers As Trainee of Any Degree Graduates

Sitel Group Off Campus Drive 2023
Sitel Group Off Campus Drive 2023

Sitel Careers 2020 Hiring Freshers As Trainee of Any Degree Graduates

Sitel Careers 2020: Sitel is a privately owned contact center company headquartered in Miami, Florida. It provides outsourced sales, technical support, customer service, and other business processes for large companies. The company has 75,000 employees and $1.7 billion in revenue.

Company Name: Sitel Group

Company Website: Sitel

Wikipedia: Sitel Wiki

Position: CSP Trainee

Degree Needed: B.E/B.Tech/BCA/B.Sc/B.Com

Passout Batch: 2018/2019/2020

Job Location: Chennai

Experience Level: 0 – 2 Years

Package: Best In Industry

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch2018 Batch2021 Batch
2016 Batch2019 Batch2022 Batch
2017 Batch2020 Batch2023 Batch


  • Fresher to 2 years from  Any customer service Background. Experience in customer service or technical support preferred.
  • Graduations – Any graduate
  • Candidate must have Excellent communication skills (English) – oral/ Written /Chat
  • Must be flexible with rotational night shifts
  • Age not more than 29


  • As the first point of contact, you will guarantee the quality of the customer care service
  • Manage all incoming technical support requests from clients via email and online chat (diagnosis and prioritization of requests)
  • Troubleshooting reported issues, resolve via documented process and response templates or escalate them
  • Answer inbound chat & OB , covering a full range of Client’s products and services including obtaining all information necessary for resolution of transaction.
  • Achieve sales metrics by effectively communicating benefits of products and services to customers.
  • Be knowledgeable of all Client marketing initiatives and effectively communicate marketing campaigns and promotions to customers.
  • Utilize all available resources to reach out to prospects and turn those prospects into customers
  • Sales through Customer Service
  • All other duties as assigned
  • Follow standard processes and procedures;
  • Identify and escalate priority issues per Client specifications;
  • Redirect problems to appropriate resource;
  • Accurately process and record call transactions using a computer and designated tracking software;
  • Offer alternative solutions where appropriate with the objective of retaining customers and clients business;
  • Follow up and make scheduled call backs to customers where necessary;
  • Stay current with system information, changes and updates
     Selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution

Apply Link: Click here

Technical Interview Questions of Sitel: Click here

HR Interview Questions of Sitel: Click here

How To Write Resume For Getting Shortlisted In Sitel: Click here

If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Telegram Group From Given Link And Never Miss Update.

Join Telegram Group of Daily Jobs Updates for 2010-2021 Batch: Click Here

Why You’re Not Getting Response From Recruiter?: Click here

Top 5 High Salary Jobs in India IT Sector 2020: Click here

How To Get a Job Easily: Professional Advice For Job Seekers: Click here

Cognizant Latest News: Up To 20K+ Employees Will Be Hired: Click here

Jio vs Airtel vs Vodafone- Idea 2 Gb Per Day Data Plan Comparison: Click here

Lenovo Legion Three Gaming Laptops Launched In India: Click here

COVID-19 Live Tracker India & Coronavirus Live Update: Click here

Career Tips for Freshers: Top 7 Hacks To Land Your Target JobClick here

Feel Like Demotivated? Check Out our Motivation For You: Click here

List of Best Sites To Watch Free Movies Online in 2020: Click here

5 Proven Tips For How To Look Beautiful and Attractive: Click here

Home Workouts During The Lockdown For Fitness Freaks: Click here

Google Certification 100,000 Courses For Online Certificates: Click here