SAP Careers 2024 Hiring Associate Solution Support Engineer

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SSAP Off Campus Recruitment Drive 2024
SAP Off Campus Recruitment Drive 2024

SAP Careers 2024: Are you passionate about Customer Support and looking to kickstart your career with a global leader in technology? SAP is seeking talented individuals to join our team as Associate Solution Support Engineer. As a Associate Solution Support Engineer at SAP, you will have the opportunity to work on innovative projects, collaborate with experienced professionals, and contribute to cutting-edge solutions that drive business success. Whether you’re a recent graduate or have some experience under your belt, SAP offers a supportive environment where you can grow your skills and thrive in your career. Join us and be part of shaping the future of technology with SAP!

About SAP:

SAP India is the fastest growing subsidiary of SAP SE, the world’s leading provider of business software solutions. SAP India began its operations in 1996 with headquarters in Bangalore and offices in Mumbai, New Delhi, Kolkata, and a direct presence in nine cities across India, besides having marketing associates in Sri Lanka and Bangladesh. Declared as the ‘Hub of the year in Asia Pacific and Japan” in 2007, SAP India witnessed an unprecedented growth of over 100% both in terms of license revenue and customer acquisition.

SAP Careers 2024:

Company Name: SAP

Company Website: SAP

Position: Associate Solution Support Engineer

Degree Needed: B.E/B.Tech/M.E/M.Tech

Passout Year: 2023/2024

Job Location: Bangalore, India

Salary: Best In Market

Experience Level: 0 – 1 Year

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
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2017 Batch2020 Batch2023 Batch

Job Description of SAP Careers 2024:

SAP Product Support is a global organization of more than 2500 people with a vision of “Delighting customers, always”. We deliver industry leading product support anytime, anywhere, through any channel and from any device to maximize customer’s success with their SAP solutions. We also provide Next-Generation Support through real time channels with a personalized support experience where we anticipate customer needs, accelerate their path to answers and collaborate for their success.

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Requirements:

  • Experience or knowledge on SAP Cloud Integration (CPI), API Management, Cloud connectors etc.
  • Knowledge on SAP API Management, building API Proxies in API Portal, API communication
  • Experience on SAP Cloud Platform like SAP Cloud Neo/Foundry, AWS, GCP. Knowledge on build packs, microservices, Identity authentication service, container deployment, cloud connectors, cloud security etc.
  • Knowledge on SAP Cloud Platform Portal, like Designing and implementing of custom themes to the Cloud Portal, UI Theme Designer, Hybrid Integrations, Cloud Portal subaccounts sizing etc. 
  • Strong problem solving, organizational, and analytical skills
  • Technical knowledge in Java, JavaScript, HTML, XML, HTML5, UI5 and Cloud technologies preferred 
  • Ability to successfully troubleshoot and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns
  • Exceptional written and oral communication skills. Strong ability to listen to and work with customers in real-time to resolve issues

Responsibilities:

As part of SAP Product Support, you will be working for SAP Business Technology Platform which offers fast in-memory processing, sustainable, agile solutions, and services to integrate data and extend applications, and fully embedded analytics 
and intelligent technologies 

  • You would be primarily handling their technical issues related to Cloud Platform, SAP Integration Suite & Cloud Portal Technologies and perform the tasks such as:
  • Analyze and resolve customer issues by means of knowledge databases and/or verifying customizing entries or parameters.
  • Perform root cause analysis and provide solutions for customer problems
  • Support customers through Realtime Support channels like Expert Chat etc .
  • Share and document knowledge through creation of WIKI entries and Knowledge Base articles for customers 
  • Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipate customer needs and effectively address concerns related to their issue or resolution
  • Develop strong working relationships with cross-functional teams

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How to Apply for SAP Careers 2024:

Interested and eligible candidates can apply for the SAP Careers 2024 online via the provided link.

Apply Now: Link

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