Reliance Career For Freshers 2020 Recruitment Hiring As Voice Support Engineer of Any Degree Graduates

Reliance Career For Freshers 2020 Recruitment Hiring As Voice Support Engineer of Any Degree Graduates

Reliance Career For Freshers: Reliance Industries Limited is an Indian multinational conglomerate company headquartered in Mumbai, Maharashtra. Reliance owns businesses across India engaged in energy, petrochemicals, textiles, natural resources, retail, and telecommunications.

Company Name: Reliance Industries Limited

Company Website: Reliance Official Site

Wikipedia: Reliance Wiki

Position: Voice Support Engineer

Salary: Best In Industry

Job Location: Mumbai

Experience Level: 1 – 6 Years

Qualification: B.E/B.Tech

Latest Upcoming off Campus Drive: Apply ASAP

Eligibility for Reliance Career For Freshe

• Service Availability, Planning, Customer Satisfaction, to provide effective, proactive technical support
• Comprehensive knowledge of Cisco Unified Communication Manager (CUCM) 9.1.2/10.X/11.X and Voice Technologies – Avaya Call Manager, Avaya Media Server, Avaya Media Gateway
• Good Hands-on Cisco UCS Server, Cisco Unified Applications, Cisco ISR Gateways
• Sound knowledge of E1 , FXO , FXS Configuration – PVDM resources
• Good understanding of H.323 & MGCP protocols
• Good knowledge of Call Centre setup to support various Helpdesk
• Good knowledge of Contact Centre Report structure
• Knowledge of Ameyo Contact Centre Set up will be an added advantage
• Understanding of TRAI regulatory will be an added advantage
• Responsible for design, staging, configuration, implementation, and
• support for VoIP installations as necessary
• Experience with Call Manager Migrations
• Good knowledge of CUBE configuration and SIP trunking with Ecosystems
• Ensure the stability and integrity of Voice Network Services.
• Proficient in technical and non-technical communication, both in Oral
  & Written
• Excellent problem solving, analytical and logical skills
• Optimistic towards achieving desired goals

Skills Needed:

• Knowledge on SIP Call flow
• Excellent working Knowledge of Real-Time Transport (RTP) Protocol
• Good practical experience on troubleshooting in VoIP
• Basic knowledge in Networking
• Good analytical skills

Job Responsibilities :

• An IT incumbent is accountable for the end-to-end delivery of business technology, information and related services to Reliance#s businesses
• He/she will be expected to be a part of IT function#s transformational journey in moving towards a function that systematically enables business objectives, and drives the identification and adoption of game-changing, value-adding technologies.
• The Voice support engineer is responsible for managing, administrating, and implementing VoIP and TDM consulting engagement. The primary focus of this position to support VoIP installation of Cisco & Avaya Voice Network. Engineers should also frequently communicate with the people in charge of Voice
  Technology to devise plans based on the need of Organisation.

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