Redhat Recruitment 2022 Hiring Freshers as Associate Engineer of Any Degree Graduate

Redhat Recruitment 2022 Hiring Freshers as Associate Engineer of Any Degree Graduate

Redhat Recruitment 2022: At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Website: Redhat

Wikipedia: Redhat Wiki

Job Profile: Trainee – Associate Technical support Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2020/2021/2022

Work Location: Pune, Remote

Experience Level: 0 – 2 Years

Salary: Best In Industry

Jobs By Location And Passout Year:

What you will bring:

• Excellent verbal and written communication skills
• Good analytical and problem solving skills
• Ability to communicate and present ideas in a user-friendly way
• Focused on delivering remarkable and consistent customer experience
• Motivated and comfortable working in a team
• Ability and willingness to learn, adopt, and practice Red Hat Values and Competencies
• Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
• Red Hat Certified Engineer (RHCE) certification
• Basic understanding of Linux, Containers, Kubernetes and open source
• Basic knowledge of TCP/IP networking and UNIX services and concepts
• Open source community contribution through projects is a plus
• Red Hat Certified Specialist in OpenShift Administration is a plus

What you will do:

• Provide technical support to Red Hat enterprise customers
• Work with Red Hat enterprise customers across the globe on 24×7 basis that requires one to work in different shifts periodically
• Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
• Exceed customer expectations by providing outstanding customer service
• Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
• Contribute to the global Red Hat knowledge management system while working on customer issues
• Collaborate with engineering, product management, and support management teams to prioritize customer requests
• Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools

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