Qualys Careers India 2021 Hiring Freshers as Technical Support Engineer of Any Degree Graduate

Qualys Careers India 2021 Hiring Freshers as Technical Support Engineer of Any Degree Graduate

Qualys Careers India 2021: Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of cloud-based security and compliance solutions with over 10,300 customers in more than 130 countries, including a majority of each of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and consolidate their security and compliance solutions in a single platform and build security into digital transformation initiatives for greater agility, better business outcomes and substantial cost savings. The Qualys Cloud Platform and its integrated Cloud Apps deliver businesses critical security intelligence continuously, enabling them to automate the full spectrum of auditing, compliance and protection for IT systems and web applications on premises, on endpoints and elastic clouds.

Company Name: Qualys Inc

Official Website: Qualys

Wikipedia: Qualys Wiki

Position: Technical Support Engineer – Security Applications

Degree Needed: B.E/B.Tech/MCA

Passout Year: 2019/2020/2021

Job Location: Pune

Experience Level: Freshers

Salary: Best In Industry

Jobs By Location And Passout Year:

Qualifications Required:

• 0-1 year of experience in a technical support role.
• Vulnerablity Management, Web Application Security/Firewall application support experience is preferred
• In-depth TCP/IP understanding.
• LAN/WAN infrastructures.
• Common OS services(IIS, BIND, Apache, AD, WINS, Samba, SSH).
• Strong knowledge of current firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
• Outstanding troubleshooting and analytical skills.
• Excellent written and verbal communication skills.
• Bachelor of Science, preferably with a major in Computer Science or equivalent experience

Preferred:

• Experienced with packet capture review and diagnosis.
• Previous API support and Regex knowledge.
• Scripting experience (Bash, Python)
• Knowledge of major web server software (IIS, Apache, Websphere, Tomcat, WebLogic), UNIX/Windows web services, and diverse platforms and applications (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
• Oracle and Microsoft SQL knowledge highly desirable.
• CCNA, MCSE, CISSP, CompTIA Security+, and CEH highly desirable.
• Bilingual candidates highly desirable (Spanish, French, German, Chinese, Portuguese)
• Experience with Customer Support and Development Tools (Salesforce, Jira, etc.)
• Willing to work in rotational work hours

Job Description:

• The Technical Support Team is responsible for managing prompt resolution of global customer and partner service requests in a highly secured environment.
• The Technical Support Engineer – Security Applications works closely with Development, QA, Operations, Customer Service, Finance, Sales, and Alliances to ensure high levels of customer satisfaction with all transactions.
• The primary function of this position is to ensure that each customer interaction is a friendly and professional experience, that addresses the needs of the customer in all stages of the customer service life cycle within Qualys. Customer relationship building and teamwork are key success criteria for this role. 

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