PTC Careers India 2023 Hiring Freshers as Product Analyst of Any Degree Graduate
PTC Careers India 2023: PTC Inc. is an American computer software and services company founded in 1985 and headquartered in Boston, Massachusetts. The global technology company has over 6,000 employees in across 80 offices 30 countries, 1,150 technology partners and over $1bn in revenue.
Company Name: PTC Inc.
Company Website: PTC
Wikipedia: PTC Wiki
Position: Product Analyst
Degree Needed: B.E/B.Tech/M.E/M.Tech/M.Sc/MCA
Passout Batch: 2020/2021/2022
Job Location: Pune
Experience Level: 0 – 2 Years
Package: Best In Industry
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Must-Have Skills:
- Minimum Bachelor/ Master (BE, ME, BTech, MTech) in / Comp Science, E&TC or relevant stream, masters in computer application or related field.  (MCA, MCS)
- Fresher or 1 years of experience in support profile (Windchill or other enterprise level software)
- Strong written and verbal communication skills
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Your Impact:
You will be responsible to accelerate PTC customers’ success to go further than they thought possible by providing Technical Expertise and knowledge that help customers achieve business outcomes with PTC Software.
Your Team:
You will be part of a highly experienced and energetic Windchill PLM support team located in Pune, India, and will support customers across Asia. You will help to deliver technical solutions and help customers who will develop best-in-class products and realize the value of the PLM solution.Â
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Your Day-to-Day:
- Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
- Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
- Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
- Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
- Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
- Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers
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