Precision Techserve Career Off Campus Drive Hiring Freshers For B.E/B.Tech

Precision Techserve Career
Precision Techserve Career

Precision Techserve Career Off Campus Drive Hiring Freshers For B.E/B.Tech

Precision Techserve Career:Established in 1996, Precision provides Biometric, IoT, Cloud & Systems Integration solutions and IT Infrastructure Management Services.Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2400+ strong, experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.

Company Name: Precision Techserve

Company Website: Precision Techserve

Position Title: Service Desk Coordinator (IT)

Exp Needed: Noida

Stipend: INR 1,50,000 – 1,75,000 PA.

Degree Needed: Any Graduate / Diploma

Package: Best In Industry

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Responsibility of Precision Techserve Career:

  • Good in English communication (verbal & written)
  • Awareness about the SLA (TAT of response/resolution of Tickets)
  • Response/Answer, evaluate, and prioritize incoming telephone, e-mail, about on the issues
  • Provide continuous status information to ensure customer satisfaction over the phone & email.
  • Periodic updates on Tickets at Tool.
  • Good in email communication
  • Customer handling skills
  • Awareness & knowledge of escalation process & management.
  • Good in Excel/Word
  • Vendor Coordination
  • Experience on MIS /Pivot/excel preparing the reports in excel, DCR, Assets Management. 

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