Oracle Careers 2024: Oracle is currently seeking candidates for the position of Technical Analyst 1-Support in their 2024 hiring initiative. This role offers a unique opportunity to work closely with clients, providing technical assistance and support for Oracle products and solutions. As a Technical Analyst, you’ll have the chance to develop your troubleshooting skills, resolve customer issues, and ensure smooth operation of Oracle’s software applications. Join Oracle’s dynamic team and take the first step towards a rewarding career in technical support.
About Oracle:
Oracle Corporation is a global leader in providing enterprise software solutions and cloud computing. With its headquarters in Redwood Shores, California, Oracle is renowned for its comprehensive database management systems, cloud engineered systems, and enterprise software products, particularly its own brands of database management systems. As a pioneer in the field of business software and hardware systems, Oracle has played a pivotal role in the digital transformation of businesses around the world. The company’s commitment to innovation and excellence has led to continuous growth and leadership in the IT industry. Oracle’s culture is one that values collaboration, diversity, and sustainability, making it an excellent workplace for individuals looking to make a significant impact in the technology sector.
Oracle Careers 2024:
Company Name: Oracle LLC Corporation
Company Website: Oracle
Wikipedia: Oracle Wiki
Job Role: Technical Analyst 1-Support
Qualification: B.E/B.Tech/M.E/M.Tech
Batch Eligible: 2020/2021/2022/2023/2024
Work Location: Bangalore India
Experience Level: 0 – 4 Year
Job Description of Oracle Careers:
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and tackle for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and sophisticated issues.You will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and beneficial Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle products. Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer happiness while meeting guidelines (mostly through electronic means).Work involves some problem solving with assistance and mentorship in understanding and applying company policies and procedures. A technical degree or equivalent experience is helpful i.e.,BSc Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA.
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Basic Qualification:
At least 4 years total combined completed higher education and/or related work experience including Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent meaningful work experience.
Preferred Qualifications:
- At least 1 year experience in Application Support and SQL
- Good knowledge and hands on Experience with Linux and SQL
Expectations:
- Must reside in or willing to relocate to Bengaluru, Karnataka
- Willing to work in shifts, additional or irregular hours (Night Shifts) as needed and allowed by local laws.
- Work in accordance with corporate and interpersonal security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.
- Strict alignment to schedules.
- Perform other responsibilities as assigned.
- Ability to remain calm and think clearly under fast paced situations.
- Multitasks and comfortable with repetitive work.
- Proficient in English to get along with global associates.
Required Skills:
- Incident Management
- Linux
- Operating Systems
- SQL (Structured Query Language)
- Technical Support
- Troubleshooting
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How to Apply for Oracle Careers 2024?
Interested and eligible candidates can apply for the Oracle Careers 2024 online via the provided link.
Apply Now: Link
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