Oracle Career India 2024 Hiring Technical Support Analyst
About Oracle:
Oracle Corporation is an American multinational computer technology company headquartered in Austin, Texas, United States.Oracle is renowned for its comprehensive database management systems, cloud engineered systems, and enterprise software products, particularly its own brands of database management systems. As a pioneer in the field of business software and hardware systems, Oracle has played a pivotal role in the digital transformation of businesses around the world.
Company Name: Oracle LLC Corporation
Company Website: Oracle
Wikipedia: Oracle Wiki
Job Role: Technical Support Analyst
Qualification: B.E/B.Tech
Batch Eligible: 2022/2023/2024
Work Location: Bangalore, India
Experience Level: 0 – 2 Years
Salary: As Per IT Standards
Job Description:
As a Technical Solution Analyst, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity. You’ll strike a balance between client and business needs. Collaborating among and across teams ensures that issues are addressed by the appropriate individuals.
We require the candidate be efficient in SQL.
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Responsibilities:
Basic Qualifications:
- A minimum of four years of related work experience and a bachelor’s degree, including:
- An academic qualification in computer engineering, computer science, information systems, software engineering, or a related field.
Preferred Qualifications:
- 0 to 2 years of experience in application support, client/customer support, incident management, problem management, and change management.
- Knowledge of SQL.
- Readiness to work during the shift from 5:30 PM to 2:30 AM IST.
- Outstanding interpersonal abilities and adept at efficient communication with collaborators across various regions of the globe.
Prospective employees need to be ready to work different shifts and provide on-call support.
Required Skills:
- Customer Service
- Incident Management
- knowledge of SQL
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How to Apply for Oracle Career India 2024?
Interested and eligible candidates can apply for the Oracle Career India 2024 online via the provided link.
Apply Now: Link
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