OpenText Off Campus Freshers 2022 Hiring as Associate of Any Degree Graduate

OpenText Off Campus Freshers 2022 Hiring as Associate of Any Degree Graduate

OpenText Off Campus Freshers 2022: As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

Company Name: OpenText

Company Website: OpenText

Wikipedia: OpenText Wiki

Position: Associate Technical Support Specialist

Degree Needed: B.E/B.Tech/M.E/M.Tech

Passout Year: 2019/2020/2021

Job Location: Hyderabad

Experience: 0 – 1 Years

Salary: Best In Industry

Jobs By Location And Passout Year:

What it takes:

• 0 -2 years previous experience working within a technical support environment
• University/College degree within a related discipline or equivalent work experience
• Solid foundation working with Windows OS and Outlook 
• Experience working with enterprise database product and technology as well as an understanding of SQL 
• Experience in analyzing or debugging (Windows -logs, Java debugging, Browser    debugging).
• Previous experience configuring HTTP and application servers
• Understanding of Networking and network technology
• Basic knowledge of MS Exchange and SharePoint would be an asset
• Basic Networking knowledge (TCP/IP, HTTP/s, Firewalls).
• Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution
• Proven experience working in a fluid environment that is ever growing and changing
• Strong ability to multi-task and prioritize work effectively
• Positive attitude, patience, understanding, dedication and commitment 
• Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge. 

Pay After Placement Full Stack Developer Program of Package 5 LPA: Click here

Responsibilities: 

• Representing the client, acting as first point of contact for all technical inquiries regarding E-docs and its integration into external environments. 
• Utilizing exceptional written and verbal communication skills while supporting customers via telephone, email, or web chat, while demonstrating a high level of customer focus and empathy
• Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys, phone based activities, and schedule adherence. 
• Show an understanding of the customer environment and product enabling resolution of complex technical issues and providing alternative support options which may not be related to the products directly.
• Act as a key point of contact for customers follow up and incident management, while maintaining ITSM with updates and resolution.
• Collaborating on cross-team and cross-product technical issues with a variety of resources including development to document software defects and customer suggestions. 
• Contributing to the knowledge base by authoring and editing articles to share current information with team members.
• Using professional/technical knowledge, guided by known practices and established precedents, make decisions within defined parameters to impact schedules and deliverables of the project/function.
• Work under general guidance with results reviewed periodically, seeking approval from others on matters outside of job or role as needed.
• Participate in problem solving usually pertinent to project deliverables and requiring the analysis of several factors. Solutions are determined within broadly defined methods and techniques and may require the application of specific professional/technical knowledge to develop solutions.

Apply Link: Click here

CyberTecz Jobs is Available on Play Store, Download Now & Get an Inside Look into Jobs: Click here

OpenText Interview Questions for Technical Round: Click here

HR Interview Questions of OpenText: Click here

How To Write Resume For Getting Shortlisted In OpenText: Click here

OpenText Mock Test with Aptitude and Coding Assessment: Click here

OpenText Recruitment Process, Test and Exam Pattern: Click here

Join Telegram Group of Daily Jobs Updates for 2010-2023 Batch: Click Here

If you loved using it then Donate to CyberTecz and Support Us: Donate Us

Looking for USA Jobs Updates, Check it out at our New Website: Click here

CyberTecz has Launched a Truly Secure Social Networking Platform: Click here

If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Telegram Group From Above Link Also Press Red Bell Icon At The Left Side of Page To Subscribe our Updates.

TikTok Careers 2021 Hiring Freshers as Intern for Seattle, Washington: Click here

Atos Syntel Off Campus Drive 2021 Hiring Freshers of Package 4 LPA: Click here

Infosys Recruitment 2021 For Freshers has been Started Across India: Click here

Accenture Hiring Freshers of Package 4.5 LPA Across India: Click here

Why You’re Not Getting Response From Recruiter?: Click here

Top 5 High Salary Jobs in India IT Sector 2021: Click here

Whats is the Difference Between CV and Resume?: Click here

Covaxin vs Covishield Which One is better? effectivity rate: Click here

How To Get a Job Easily: Professional Advice For Job Seekers: Click here

A Leadership Guide For How To Win Hearts and Minds: Click here

How To Improve Communication Skills with 12 Strategy: Click here

Career Tips for Freshers: Top 7 Hacks To Land Your Target Job: Click here

Which Graphics Processor is Best for Gaming 2021?: Click here

Feel Like Demotivated? Check Out our Motivation For You: Click here

Top 5 Best Mobile Tracking App in 2021 For Mobile & PC: Click here

5 Proven Tips For How To Look Beautiful and Attractive: Click here

Home Workouts During The Lockdown For Fitness Freaks: Click here