OpenText Off Campus Drive 2021 Hiring Freshers as Software Engineer of Any Degree Graduate

7763
OpenText Recruitment 2023
OpenText Recruitment 2023

OpenText Off Campus Drive 2021 Hiring Freshers as Software Engineer of Any Degree Graduate

OpenText Off Campus Drive 2021: As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. 

Company Name: OpenText

Company Website: OpenText

Wikipedia: OpenText Wiki

Position: Software Engineer

Degree Needed: B.E/B.Tech/M.E/M.Tech

Passout Year: 2019/2020/2021

Job Location: Bangalore

Experience: 0 – 1 Years

Salary: Best In Industry

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch2018 Batch2021 Batch
2016 Batch2019 Batch2022 Batch
2017 Batch2020 Batch2023 Batch

You are Good at: 

  • Interfaces directly with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
  • Validates technical information, sets fair expectations and disseminates information as needed
  • Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
  • Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues
  • Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and/or high severity situations
  • Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues
  • Maintains a “closed-loop” communication style that ensures proper and consistent documentation in service request case notes; ensuring all stake holders are notified in a timely fashion, of ongoing investigation and problem resolution status
  • As a 24 x 7 x 365 organization, MUST BE willing to work in shifts
  • Support business needs via taking-up On-Call responsibilities during weekends and/or public holidays (as and when need arises)
  • Mentors and/or coaches less experienced TSEs
  • Create knowledge base (where nonexistent) and refine existing knowledge base content to keep it up to date / relevant; may perform senior or expert level tasks for assigned products and skills; prepares white papers for other TSEs and/or customers regarding technical solutions

What it takes:

  • Possesses extensive knowledge in Captiva with strong OS knowhow (Windows) / (LINUX/UNIX)
  • Great Team Player
  • Thrive & excel in a high-pressure, time sensitive enterprise environment
  • Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills)
  • Excellent Analytical & Technical Troubleshooting skills
  • Interpersonal skills
  • Presentation skills
  • Fair understanding of OpenText product portfolio and their value proposition to the customer

The Opportunity for OpenText Hiring Freshers :

  • Open Text/GXS is seeking Technical Support Engineers (TSEs). TSEs can be of entry level (TSE-1).
  • TSEs are responsible to independently diagnose and resolve complex enterprise customer needs involving unique systems, environments and related operational issues.
  • Support requests/tickets from Enterprise Customers / Partners / OT employees will be received via Customer Support Representatives (CSRs) through OT MySupport portal / Voice initiated technical calls / Email .
  • TSEs work closely with cross functional teams (such as Engineering, Professional Services, Account Renewals & Product Management) to resolve any/all customer needs.
  • Acts as a remote customer advocate and analyst, understanding Customer issues / queries and providing relevant information / resolution aimed at meeting and exceeding Customer expectations.
  • Innovates / Identifies areas of improvement either in the process / tools-used / product, proactively taking it up with respective stake holders, to go up the value chain. Constantly and continuously enhances knowledge on OT products, developing self and upskilling team members across the globe.
  • Where relevant, as Subject Matter Expert (SME), participate in documentation and product review too, prior to product release / general availability (GA)

Apply Link: Click here

CyberTecz Jobs is Available on Play Store, Download Now & Get an Inside Look into Jobs: Click here

OpenText Interview Questions for Technical Round: Click here

HR Interview Questions of OpenText: Click here

How To Write Resume For Getting Shortlisted In OpenText: Click here

OpenText Mock Test with Aptitude and Coding Assessment: Click here

OpenText Recruitment Process, Test and Exam Pattern: Click here

Join Telegram Group of Daily Jobs Updates for 2010-2023 Batch: Click Here

Looking for USA Jobs Updates, Check it out at our New Website: Click here

CyberTecz has Launched a Truly Secure Social Networking Platform: Click here

If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Telegram Group From Above Link Also Press Red Bell Icon At The Left Side of Page To Subscribe our Updates.

TikTok Careers 2021 Hiring Freshers as Intern for Seattle, Washington: Click here

Atos Syntel Off Campus Drive 2021 Hiring Freshers of Package 4 LPA: Click here

Infosys Recruitment 2021 For Freshers has been Started Across India: Click here

Accenture Hiring Freshers of Package 4.5 LPA Across India: Click here

Why You’re Not Getting Response From Recruiter?: Click here

Top 5 High Salary Jobs in India IT Sector 2021: Click here

Whats is the Difference Between CV and Resume?: Click here

How To Get a Job Easily: Professional Advice For Job Seekers: Click here

A Leadership Guide For How To Win Hearts and Minds: Click here

How To Improve Communication Skills with 12 Strategy: Click here

Career Tips for Freshers: Top 7 Hacks To Land Your Target JobClick here

Which Graphics Processor is Best for Gaming 2021?: Click here

Feel Like Demotivated? Check Out our Motivation For You: Click here

Top 5 Best Mobile Tracking App in 2021 For Mobile & PC: Click here

5 Proven Tips For How To Look Beautiful and Attractive: Click here

Home Workouts During The Lockdown For Fitness Freaks: Click here

What is Big Data Analytics? Does it Require Coding?: Click here