NTT Data Recruitment Drive 2024 Hiring Associate Telecommunications Operations Specialist

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NTT Data Recruitment Drive 2024
NTT Data Recruitment Drive 2024

NTT Data Recruitment Drive 2024 Hiring Associate Telecommunications Operations Specialist

About NTT Data:

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges. With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matter.

Company Name: NTT Data

Official Website: NTT Data

Wikipedia: NTT Data Wiki

Job Profile: Associate Telecommunications Operations Specialist

Degree Needed: B.E/B.Tech

Passout Batch: 2023/2024

Location: Bangalore, India

Package: As Per IT Standards

Experience Level: 0-1 Year

Job Description:

The role of Associate Telecommunications Operations Specialist is an entry level role within the Telecommunications Operations Management job family. This role works under supervision of more experienced team members and has the key responsibility of working cross-functionally across various geographic regions and requiring coordination with customer facing project managers to provision new customers and services primarily focusing on Service Number enablement.

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Academic Qualifications and Certifications:

  • Bachelor’s degree or equivalent in Telecommunications or Business or related

Knowledge, Skills and Attributes:

  • Multi-lingual in at least two languages preferred (English, French, Spanish, Portuguese, Japanese)
  • Experience with Excel and analytical tools such as PowerBI and Business Objects
  • Strong verbal and written communication skills and demonstrates excellent interpersonal communication and organizational skills
  • Demonstrates sound judgment and initiative to satisfy internal and external customer requirements
  • Applies knowledge and basic problem-solving techniques to define and resolve problems
  • Works on problems of limited scope
  • Detailed oriented 

Required Experience:

  • Detailed oriented 
  • Solid communication and analytical skills
  • Preferred experience in provisioning telecom services such as new number assignment, porting of geo and toll-free numbers
  • Preferred experience in small to large scale customer migration projects working closely with customer project managers to coordinate phase deployments of complex and critical PBX and call center environments.

Job Responsibilities:

Key Roles and Responsibilities:

Number Provisioning:

  • Manages the ordering, provisioning, porting, and inventory of all Service Numbers (Toll-free, GEO, NAT) ensuring that they are scheduled and deployed with a high level of coordination with the Delivery team and customer-facing project managers
  • Participates in after-hours porting of numbers to ensure seamless customer cutovers in a 24×7 environment

Vendor Management:

  • Participates in the weekly, monthly, and quarterly vendor service reviews along with the Carrier Operations Managers
  • Escalates issues with the vendors when normal escalation paths by the team have been exhausted

Operational Efficiency:

  • Participates in the identification of opportunities to improve, orchestrate or automate repetitive tasks, prioritize them and work cross-functionally to create or deploy new processes to increase the level of efficiency across teams.

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How to Apply for NTT Data Recruitment Drive 2024:

Interested and eligible candidates can apply for the NTT Data Recruitment Drive 2024 online via the provided link.

Apply Now: Link

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