NewGen Software Careers Off Campus Drive Hiring Freshers As Cloud Support Engineer of B.E/B.Tech
NewGen Software Careers: Newgen Software Technologies Limited is a vendor/provider of Business Process Management, Enterprise Content Management, Customer Communication Management, Document Management System, Workflow and Process Automation software
Company Name: NewGen Software Technologies
Company Website:Â NewGen Software
Wikipedia: NewGen Software Wiki
Job Profile: Cloud Support Engineer
Degree Needed:Â B.E/B.Tech
Exp Needed: Noida
Experience Needed: 0-1
Work Location: Noida
Salary: As Per IT Standards
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Eligibility for NewGen Software Careers:
- Minimum 70% throughout in Xth & XIIth and Min 60% in Graduation and above,
- Need B.E/B.Tech (Circuit Stream) & 2019 batch passed out.
- Excellent oral and written communication skills
- Experience & working knowledge of OS [Linux, Windows] / Web Server [Jboss, IIS, Apache] / Database / Networking
- Basic knowledge of Java / MS SQL
- Good knowledge of Amazon Web Services / Microsoft Azure
Knowledge of automated scripting tools
Preferred ITIL
Desired Profile for Newgen Software Careers:
- First touchpoint for customer
- Initial handling of all customer tickets
- Track to closure of customer tickets by assisting the responsible teams
- System software and infrastructure L1/L2 support
- Newgen solution / application L1/L2 support
- Responsible for Production environment
- OS / Web Server / Application Patch Deployment [Jboss, IIS, Apache etc]
- Deployment & Support in roll-out of applications
- Change Management impact analysis & deployment
- Facilitating Experts
- Assisted support to other functions
- Routine Maintenance
- DEV/UAT/PROD environments preparation & management
- Track & monitor SLAs for closure of customer tickets
- Open to work in shifts (24*7 operation)
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