NewGen Careers 2021 Hiring Freshers as Cloud Support Engineer of Any Degree Graduate

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NewGen Careers 2021 Hiring Freshers as Cloud Support Engineer of Any Degree Graduate

NewGen Careers 2021: Newgen Software Technologies Limited is a vendor/provider of Business Process Management, Enterprise Content Management, Customer Communication Management, Document Management System, Workflow and Process Automation software.

NewGen Careers 2021

Company Name: NewGen Software Technologies

Company Website: NewGen Software

Wikipedia: NewGen Software Wiki

Job Profile: Cloud Support Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2018/2019/2020

Work Location: Noida

Experience Level: 0 – 2 Years

Salary: As Per IT Standards

Jobs By Location And Passout Year:

PuneHyderabad Delhi
MumbaiCoimbatore Noida
BangaloreChennai Off Campus
NagpurGurgaon Walk In
2015 Batch2018 Batch2021 Batch
2016 Batch2019 Batch2022 Batch
2017 Batch2020 Batch2023 Batch


  • B.Tech [CS / EC / IT] and 0-2 yrs. of relevant experience.
  • Excellent oral and written communication skills
  • Experience & working knowledge of OS [Linux, Windows] / Web Server [Jboss, IIS, Apache] / Database / Networking
  • Basic knowledge of Java / MS SQL
  • Good knowledge of Amazon Web Services / Microsoft Azure
  • Knowledge of automated scripting tools
  • Preferred ITIL

Key Skills: 

  • Application Support
  • Cloud
  • Deployment

Desired Profile:

  • First touchpoint for customer
  • Initial handling of all customer tickets
  • Track to closure of customer tickets by assisting the responsible teams
  • System software and infrastructure L1/L2 support
  • Newgen solution / application L1/L2 support
  • Responsible for Production environment
  • OS / Web Server / Application Patch Deployment [Jboss, IIS, Apache etc]
  • Deployment & Support in roll-out of applications
  • Change Management impact analysis & deployment
  • Facilitating Experts
  • Assisted support to other functions
  • Routine Maintenance
  • DEV/UAT/PROD environments preparation & management
  • Track & monitor SLAs for closure of customer tickets
  • Open to work in shifts (24*7 operation)

Apply Link: Click here

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