NewGen Careers 2021 Hiring Freshers as Cloud Support Engineer of Any Degree Graduate

NewGen Careers 2021 Hiring Freshers as Cloud Support Engineer of Any Degree Graduate

NewGen Careers 2021: Newgen Software Technologies Limited is a vendor/provider of Business Process Management, Enterprise Content Management, Customer Communication Management, Document Management System, Workflow and Process Automation software.

Company Name: NewGen Software Technologies

Company Website: NewGen Software

Wikipedia: NewGen Software Wiki

Job Profile: Cloud Support Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2018/2019/2020

Work Location: Noida

Experience Level: 0 – 2 Years

Salary: As Per IT Standards

Jobs By Location And Passout Year:

Requirements:

• B.Tech [CS / EC / IT] and 0-2 yrs. of relevant experience.
• Excellent oral and written communication skills
• Experience & working knowledge of OS [Linux, Windows] / Web Server [Jboss, IIS, Apache] / Database / Networking
• Basic knowledge of Java / MS SQL
• Good knowledge of Amazon Web Services / Microsoft Azure
• Knowledge of automated scripting tools
• Preferred ITIL

Key Skills: 

• Application Support
• Cloud
• Deployment

Desired Profile:

• First touchpoint for customer
• Initial handling of all customer tickets
• Track to closure of customer tickets by assisting the responsible teams
• System software and infrastructure L1/L2 support
• Newgen solution / application L1/L2 support
• Responsible for Production environment
• OS / Web Server / Application Patch Deployment [Jboss, IIS, Apache etc]
• Deployment & Support in roll-out of applications
• Change Management impact analysis & deployment
• Facilitating Experts
• Assisted support to other functions
• Routine Maintenance
• DEV/UAT/PROD environments preparation & management
• Track & monitor SLAs for closure of customer tickets
• Open to work in shifts (24*7 operation)

Apply Link: Click here

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