Myntra Mega Hiring For Freshers As Associate Trainer of Any Degree Graduates
Myntra Mega Hiring: Myntra is an Indian fashion e-commerce company headquartered in Bengaluru, Karnataka, India. The company was founded in 2007 to sell personalized gift items. In May 2014, Myntra.com was acquired by Flipkart.
Company Name: Myntra
Company Website: Myntra
Wikipedia: Myntra Wiki
Position: Associate Trainer
Degree Needed: B.E/B.Tech/B.Sc/BCA/BBA/B.Com
Passout Batch: 2018/2019/2020
Job Location: Mumbai
Experience Level: 0 – 2 Years
Package: Best In Industry
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Job Description of Myntra Career:
Trainers are responsible for delivering new hire and continuing education classes to our front line employees, the Customer Service Executive (CSE). They assume the role of a classroom facilitator, coach and supervisor. Trainers demonstrate effective leadership skills through developing awareness and knowledge of Myntra values, customer service skills, computer skills, product, policies and procedures.
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Job Responsibilities:
- Deliver/facilitate new hire training using the provided curriculum to newly hired customer service executives
- Create and maintain a conducive adult learning environment for all participants, new hire or continuing education
- Work on TNI, plan refreshers and track efficacy
- Survey and quality audits.
- Drive their implementation of new process changes
- Provide documented and face to face feedback t
- Conduct interviews for potential candidates and assess trainability on communication skills
- Actively participate in Train The Trainer (T3) sessions as well as pilot sessions where applicable
- Participate in companywide projects/assignments, which could include working on curriculum updates/revisions or travelling to assist with new centre launches
- Attend quality calibration sessions regularly
- Participate in New Hire process with operations and HR
- Partner with HR and OPS when initiating corrective action
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