Microsoft Jobs 2022 Hiring Freshers as Support Engineer of Any Degree Graduate

Microsoft Jobs 2022 Hiring Freshers as Support Engineer of Any Degree Graduate

Microsoft Jobs 2022: The Research Fellows (RF) Program at Microsoft Research India (MSRI) exposes bright, young minds in India to world-class research and the state-of-the-art in technology. The program prepares students for careers in research, engineering, as well as entrepreneurship. MSR India has some of the best researchers pushing the frontiers of computer science and technology. Research Fellows have contributed to all aspects of the research lifecycle, spanning ideation, implementation, evaluation, and deployment.

Company Name: Microsoft

Website: Microsoft

Wikipedia: Microsoft Wiki

Program: Support Engineer

Degree Needed: B.E/B.Tech

Passout Year: 2019/2020/2021

Location: Bangalore

Salary: Best In Industry

Jobs By Location And Passout Year:

Skills Required:

• Must have – Knowledge and proficiency in one or more of the following System Center applications is a must . Architecture, installation, configuration and troubleshooting
• Proficiency in System Center Virtual Machine Manager (SCVMM)
• System Center Operations Manager (SCOM)
• System Center Service manager (SCSM)
• System Center Orchestrator (SCO)
• Knowledge on Microsoft Windows technologies. Concepts on Operating System, Disk, Storage and cluster. Understanding of WMI, COM/DCOM.
• SQL – Basic SQL Server Administration concepts. Exposure on SQL with IIS will be preferred.
• Operating Systems Concepts – Active Directory.
• Networking concepts – DNS, protocols, Devices IIS Concepts.
• Basic understanding of all Microsoft technologies

Responsibilities:

• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group/engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific

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