Microsoft Careers India 2021 Hiring as Freshers as Support Engineer of Any Degree Graduate

Microsoft Careers India 2021 Hiring as Freshers as Support Engineer of Any Degree Graduate

Microsoft Careers India 2021: The Research Fellows (RF) Program at Microsoft Research India (MSRI) exposes bright, young minds in India to world-class research and the state-of-the-art in technology. The program prepares students for careers in research, engineering, as well as entrepreneurship. MSR India has some of the best researchers pushing the frontiers of computer science and technology. Research Fellows have contributed to all aspects of the research lifecycle, spanning ideation, implementation, evaluation, and deployment.

Company Name: Microsoft

Website: Microsoft

Wikipedia: Microsoft Wiki

Program: Support Engineer

Degree Needed: B.E/B.Tech/M.E/M.Tech

Passout Year: 2018/2019/2020

Location: Bangalore

Salary: Best In Industry

Jobs By Location And Passout Year:

Qualifications & Skills Required:

• Knowledge in Linux / OSS Administration
• Knowledge of container technology and fluency in Kubernetes Linux / OSS Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)
• Experience with Linux script-based development environments and tools (PERL, Python, Ruby, PhP, etc.)
• Experience in Core Linux administration (boot process, file systems, network device and protocol configuration)
• Familiarity of Docker/Container/AKS
• Expertise in managing cluster environment (SUSE, RedHat, Veritas)
• Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP

Experience in one or more of these areas desirable:

• Operating System/Virtualization
• Knowledge of LDAP, Security and OS Internals concepts
• Understanding of Virtualization concepts and virtual system administration (Hyper-V, VMWare, Xen configuration and administration)
• Preferred knowledge of Cloud

Networking:

• Understanding of the OSI model and related concepts
• Knowledge of networking concepts including VIPs, NAT, DNS
• Knowledge of container specific networking concepts such as CNI
• Knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.)
• Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred
• Understanding of the OSI model and related concepts

Microsoft Azure Platform (Preferred):

• Microsoft Azure architecture and its components (Fabric, Compute, Storage)
• Knowledge of Microsoft Azure Platform services
• Azure Platform development and deployment concepts
• Familiarity with development: tools, language, process, methods, troubleshooting
• Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.

Language Qualification:
English Language: fluent in reading, writing and speaking.

• These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Your Responsibilities:

• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group/engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration & engagement outside of CSS (Product Engineering teams/Services/Support/Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific

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