Kyndryl Recruitment 2022 Hiring Freshers as Associate Technical Engineer of Any Degree Graduate
Kyndryl Recruitment 2022: Kyndryl Holdings, Inc. is an American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. The company was created from the spin-off of IBM’s infrastructure services business.
Company: Kyndryl Holdings, Inc
Website: Kyndryl
Wikipedia: Kyndryl Wiki
Position: Associate – Technical Engineer
Degree Needed: B.E/B.Tech/B.Sc/BCA/M.E/M.Tech/M.Sc/MCA/Diploma
Passout Year: 2022
Job Location: Bangalore, Chennai
Salary: Best In Industry
Experience Level: 0 – 2 Years
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Required Technical and Professional Expertise:
- Fundamentals of IT
- Basic Concepts in Networking, Windows, Linux, Unix and other OS
- Basic Knowledge of concepts about databases
- Basic Knowledge of Z/Os and Operations Monitoring
- Fundamentals of SAN, Back-up and Restore Technology
- Fundamentals of Cloud and Cloud Computing
Preferred Technical and Professional Experience:
- We are looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
- 65% or 6.5 CGPA above are eligible to apply.
- All subjects will be considered including elective/optional subjects
- No current Backlogs
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Responsibilities:
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
- Providing remote Infrastructure support delivery and performing problem cause analysis.
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
- Providing direct technical assistance to customers via phone, email, and chat.
Apply Link: Click here
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