Looking for Jobs in Iron Mountain? If Yes, here you will get complete details about Iron Mountain Jobs 2023 Hiring Process 2023 are mentioned below
About the Company: Iron Mountain Inc. is an American enterprise information management services company founded in 1951 and headquartered in Boston, Massachusetts.
Company: Iron Mountain Incorporated
Official Website: Iron Mountain
Wikipedia: Iron Mountain Wiki
Job Role: Associate
Qualification: B.E/B.Tech/M.E/M.Tech
Passout Year: 2018/2019/2020/2021/2022
Job Location: Bangalore
Experience Level: 0 – 2 Years
Salary: Best in Industry
Jobs By Location And Passout Year:
| Pune | Hyderabad | Delhi |
| Mumbai | Coimbatore | Noida |
| Bangalore | Chennai | Off Campus |
| Nagpur | Gurgaon | Walk In |
| 2015 Batch | 2018 Batch | 2021 Batch |
| 2016 Batch | 2019 Batch | 2022 Batch |
| 2017 Batch | 2020 Batch | 2023 Batch |
Mandatory Requirements:
- Any graduate or post-graduate who is a Fresher or has upto 5 Yrs of Experience.
- May be required to work during weekends/out of working hours
- Will need to work in scheduled break dynamics.
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Skills Needed:
- Functional Knowledge, Skills, and Competencies: (Define the knowledge and skills required to demonstrate proficiency/competency in the job.)
- A successful candidate should possess the following
- Excellent problem resolution skills
- Ability to think strategically, and act tactically
- Strong analytical and organizational skills a must
- Speed and accuracy of data input experience required – Excellent keyboarding skills
- Responsiveness and sense of urgency
- Develop and maintain an in-depth knowledge of relevant IM process and procedures
- A reliable, loyal and trustworthy individual who demonstrates a high degree of integrity
- Ability to think strategically, and act tactically
- Should be able to scale upto high levels of performance very quickly.
- Excellent written and verbal communication skills
- Ability to effectively interact with varying position levels including senior management
- Strong interpersonal and diplomacy skills, positive attitude and teamwork driven
Roles & Responsibilities:
- Research and analyze customer inquiries and provide accurate resolution within required SLA with total customer satisfaction
- Create manual/web work orders accurately as per customer contract well within stipulated cutoffs. Accuracy will be the key for this activity as it impacts customer directly.
- Create reports for customers as per customer requirement.
- Scope of work will include all business lines i.e RM/DM/shred etc…
- Work to enforce the company’s standardization objectives while ensuring that there is no revenue impact to the business. Assist with post-conversion cleanup, analysis, auditing and remediation projects as required.
- Maintain operational and specific product line knowledge with the ability to translate and correlate this data to billing practices and requirements.
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