Infosys Careers For Freshers 2020 Off Campus Drive Hiring As Customer Support of Any Degree Graduates

Infosys Careers For Freshers 2020 Off Campus Drive Hiring As Customer Support of Any Degree Graduates

Infosys Careers For Freshers 2020: Infosys is a global leader in technology services and consulting. We enable clients in 45 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively.

Company Name: Infosys

Company Website: Infosys Official Site

Wikipedia : Infosys Wiki

Position: Customer Support

Experience: Freshers

Job Location: Banglore

Degree Needed: B.E/B.Tech

Salary: Best In Industry

Passout Year: 2016/2017/2018/2019

Drive Date: 29 February 2020

Latest Upcoming off Campus Drive: Apply ASAP

Detailed Eligibility:

• Qualification: Candidate must be Any Graduate with no backlogs
• Experience: 0 – 5 years
• Shifts: Flexible for 24/7 shifts

Skills:

• Proven customer support experience or experience as a client service representative
• Excellent communications skills
• Ability to listen and active problem-solving skills
• Good interpersonal skills
• Ability to handle the pressure
• Ability to multi-task, prioritize, and manage time effectively

Job Description:

• Manage large amounts of incoming and outgoing calls
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Should be ok to work in 24X7 environment and night shifts.
• Should be ready to work in a target oriented portfolio

The candidate should carry below-mentioned documents in Original:

• Carry a print out of this email along with your updated resume
• Carry all your educational and employment documents
• 2 Colour Passport Size Photographs
• ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

All interested and eligible candidates can attend this Infosys Walk-in Jobs 2020 at the following venue on 29 February 2020.

Note: Mention DS-Sneha on top of the resume

Venue Details:

Date: 29 February 2020 (Saturday) Time: 10:30 AM to 12:30 PM

Venue:

Infosys BPM Ltd
#785, Ground Floor Axis Sai Jyoti
15th Cross 100 Feet Road
Sarakki, 1st Phase J P Nagar
Landmark – Sindhuri Convention Hall.
Bangalore

Contact: DS-Sneha (6366233488)/ DS- Farzana (6366552567)

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