Infosys Career 2020 Off Campus Drive Hiring As Freshers of Any Degree Graduates
Infosys Career 2020: Infosys is a global leader in technology services and consulting. We enable clients in 45 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively.
Company Name: Infosys
Company Website: Infosys Official Site
Wikipedia : Infosys Wiki
Position: Back Office Data
Degree Needed: BA/B.Com/BBA/B.Sc
Passout Year: 2017/2018/2019
Job Location:Â Pune
Experience Level:Â Freshers
Salary: Best In Industry
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Qualification:
- Any Non Technical Graduate (BA, Bcom, BBA, BSc,)
Job Description:
- Resolving customer queries and requests that are received via Email and chat.
- Processing and logging requests in case management applications.
- Identifying customer needs
- Contacting customers to give them accurate feedback on the progress of their inquiries.
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- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
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