ICICI Bank Recruitment 2024 Hiring for Banking Officers
ICICI Bank Recruitment 2024: ICICI Bank’s 2024 Recruitment Drive for Banking Officers presents a remarkable opportunity for professionals seeking a career in the banking sector. This initiative is aimed at identifying and nurturing talent in the field of financial services, offering a platform for growth and development in one of India’s leading private sector banks. As a banking officer at ICICI Bank, you’ll have the chance to work in a dynamic and customer-focused environment, where your skills in finance, customer service, and strategic thinking will be honed. This role is not just a job; it’s a pathway to becoming a part of a team that values innovation, integrity, and inclusive banking practices. Candidates with a passion for banking and a commitment to excellence are encouraged to apply and take the first step towards a rewarding career with ICICI Bank.
About the Company: ICICI Bank is one of India’s foremost private sector banks, renowned for its wide range of banking products and financial services offered to corporate and retail customers. With a network of branches and ATMs across the country, the bank has a significant presence in the Indian financial market. ICICI Bank is known for its innovative banking solutions, digital services, and customer-centric approach. The bank’s commitment to excellence, ethical practices, and sustainable banking makes it an employer of choice for professionals in the financial sector. ICICI Bank’s focus on technology-driven solutions and its vision for the future of banking positions it as a leader in the Indian banking landscape, constantly evolving to meet the changing needs of its customers and the economy.
Company Name: ICICI Bank
Official Website: ICICI
Wikipedia: ICICI Wiki
Position: Banking Officers
Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com/BBA/MBA
Passout Year: 2020/2021/2022/2023
Job Location: Indore
Salary: Best In Industry
Experience Level: 0 – 2 Years
About the role:
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on a day-to-day bases providing efficient service, providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer””s profile, demographics, banking behaviour and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engageme
Key Qualifications & Skills:
- Educational Qualification
- Graduates
- Good Communication
- Strong communication (both oral and written) and negotiation skills and ability to articulate own point of view
- Customer Service Skills
- Making a customer feel valued by actively listening to customer grievances
- Synergize with Team
- Willingness to work with various teams for on-ground support and deliver enablers as required
- Proactivity
- Address customer concerns by providing a viable solution
Key Responsibilities:
- Query Resolution
- Handling and resolving customer complaints over the phone in a timely manner
- Customized Solution Offering
- Providing customers with relevant products and services to help with their suitable needs.
- Behold our values
- Build products that are fair to the customer and fair to the bank
- Providing 360 degree banking
- Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
- Training
- Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross selling
- Adherence to compliance
- Being compliant with information security norms and quality process norms
Apply Before the link Expires for ICICI Bank Recruitment 2024
Apply Link: Link
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