HP Careers For Freshers Off Campus Drive Hiring As Technical Support Executive of Any Degree Graduates

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HP Mega Recruitment 2020
HP Mega Recruitment 2020

HP Careers For Freshers Off Campus Drive Hiring As Technical Support Executive of Any Degree Graduates

HP Careers For Freshers: Hewlett-Packard India Pvt Ltd, HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.HP Careers 2019 Details are given below

Company Name: Hewlett Packard

Company Website: HP

Wikipedia: HP Wiki

Position: L1 Global Technical Support Executive

Domain: IT Hardware and Technical Support, Voice Process

Job Location: Banglore

Salary: 2.91 LPA

Experience Level : 0 – 3 Years

Degree Needed: B.E/B.Tech/B.Sc/BCA/B.Com/M.E/M.Tech/MCA

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Eligibility for HP Careers For Freshers:

  • Graduate: Any (BE/B.Tech, BSC, BCA, B.Com)
  • Post Graduate: Any (MCA, M.Tech)
  • Year of Passed Out:2018,2019 and 2020 Only
  • Any Percentage, even backlogs candidates can also apply

Job Description:

  • Resolving technical issues (hardware and OS) from incoming internal or external businesses and end user’s contacts and proactive notification system
  • Providing excellent customer service support to Global customers during every single interaction
  • Assisting end users to avoid or reduce problem occurrences
  • Adding case resolution to Knowledge Management System
  • Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

Skills:

  • Interaction with Global Customers, Should Have Understanding Skills of International Customers
  • Voice Process, English Communication Skill Is Mandatory
  • Good Knowledge on Hardware and OS Skills
  • Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process

Interview Process:

  • Group Discussion
  • Voice and Accent Round
  • Online Test

Training Process:

  • Candidate has to Under Go Training for 30-45 days. (No registration charges).
  • Training will be provided on Technical Skills and Communication Skills.
  • Training will be provided Under Professional Trainers.
  • Post Successful completion of Training Candidates will be deployed in HP (Hewlett Packard).

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