HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role | Apply Now

HCL Technologies Off Campus Freshers Recruitment Hiring For Analyst Role | Apply Now

HCL Technologies Off Campus Freshers Recruitment: HCL Technologies a next-generation technology company offers an integrated portfolio of products /solutions/ services, and IP through our Mode 1-2-3 strategy/skills built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age. The detailed about HCL eligibility and application process are mentioned below

Company Name: HCL Technologies Ltd.

Company Website: HCL Technologies

Wikipedia: HCL Wiki

Job Profile: Analyst

Degree Needed: B.E/B.Tech

Passout Year: 2019/2020/2021

Job Location: Chennai

Package: Best In Industry

Experience Level: 0 – 2 Years

Jobs By Location And Passout Year:

Top MNC’s Hiring For Intern & Fresher Roles, Register For Free: Click here

Qualifications:

• Graduation/B.Tech with 1 year of minimum IT Service Desk and/or Call Centre experience required 12 months for L1o 24 months for L2 An ITIL qualification is preferable but not essential MCP/N+/A+ certification would be desirable

Join Our Official Instagram, WhatsApp & Telegram Group For Instant Daily Jobs Updates: Click here

Skills Required:

• Excellent communication skills and telephone etiquettes Excellent organizational skills
• Incident Management experience Managing incidents including business expectations and communication Strong knowledge of operating systems with emphasis on Windows 7, Windows XP, Mac OS, Microsoft outlook, Internet issue, Slow performance.
• Self-motivated achiever who gains satisfaction from providing excellent customer service No shift constraints or relocation constraints
• Contributes to special assignments to increase the maturity of the CoE, e.g. budgeting tool design
• To analyze and prepare the data cuts as per review requirements
• To contribute research and data gathering as and when, e.g. opening an operations in new geos
• To put together data and slides from different sources for the whole function review with senior management
• To understand the requirements of the customer from the process and application (HCL employees, managers, HR).
• To update information and run validation to keep it current, e.g. PMS

Training & Placements For B.E/B.Tech Students & Graduates, Book a Free Demo: Register Now

Job Responsibilities:

• Responsibilities Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries Receiving, logging and managing calls from internal & external staff via telephone, email or chat.
• Able to recognize situational trends and call team and management attention to them 1st line support – troubleshooting of IT-related problems for software/hardware, such as BlackBerrys, IPAD, Laptops, PCs and Printers Troubleshoot basic network and VPN issues Escalate unresolved calls to next level Log all calls in the Service Desk Call Logging system
• Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
• To maintain a high degree of customer service for all support queries and adhere to all service management principles Basic knowledge and troubleshooting skills for MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint)
• Provide supporting stats for the weekly Service Desk report on call trends Generating support documentation to assist staff with requests for information & provide input for staff training as required Basic Active Directory knowledge.
• Creating user accounts, reset passwords, create groups, creating Distribution Lists, etc. Blackberry and Smart Phone account management and provision Flexibility to work in a 24×7 work environment.

Apply Now: Click here

Join WhatsApp and Telegram Group of Daily Jobs Updates for 2010-2023 Batch: Click Here

CyberTecz Jobs is Available on Play Store, Download Now & Get an Inside Look into Jobs: Click here

HCL Technologies Interview Questions for Technical Round: Click here

HR Interview Questions of HCL Technologies: Click here

How To Write Resume For Getting Shortlisted In HCL Technologies: Click here

HCL Technologies Mock Test with Aptitude and Coding Assessment: Click here

HCL Technologies Recruitment Process, Test, and Exam Pattern: Click here

Abroad Jobs Opportunities for Professionals & Freshers, Apply Now: Click here

If You Want To Get More Daily Such Jobs Updates, Career Advice Then Join the Telegram Group From Above Link Also Press Red Bell Icon At The Left Side of Page To Subscribe our Updates.

Apple Careers Austin 2023 Hiring Freshers as Software Engineers for Texas, United States: Click here

TCS NextStep 2023 | Next Step In TCS | TCS Next Hiring Drives | TCS Recruitment 2023: Click here

Accenture Jobs 2023 Hiring Freshers As Associate Software Engineer of Package 4.5 LPA: Click here

Infosys Off Campus Freshers Recruitment 2023 Hiring as System Engineer of Any Graduate: Click here

Microsoft Internship 2023 Hiring Freshers as Trainee of Any Degree Graduate: Click here

Netflix Careers 2023 Hiring Freshers as Software Engineers for Los Gatos, California: Click here

How To Introduce Yourself In an Interview, Professional Advice For Job Seekers: Click here

Why You’re Not Getting Response From Recruiter?: Click here

Top 5 High Salary Jobs in India IT Sector 2021: Click here