HCL Freshers Recruitment 2022 Hiring as Product Support Engineer of Package 4.5 LPA
HCL Freshers Recruitment 2022: HCL Technologies a next-generation technology company offers an integrated portfolio of products /solutions/ services, and IP through our Mode 1-2-3 strategy/skills built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age. The detailed about HCL eligibility and application process are mentioned below
Company Name: HCL Technologies Ltd.
Company Website: HCL Technologies
Wikipedia: HCL Wiki
Job Profile: Product Support Engineer
Degree Needed: B.E/B.Tech
Passout Year: 2019/2020/2021
Job Location: Hyderabad
Package: As Per IT Standards
Experience Level: 0 -3 Years
Jobs By Location And Passout Year:
|2015 Batch||2018 Batch||2021 Batch|
|2016 Batch||2019 Batch||2022 Batch|
|2017 Batch||2020 Batch||2023 Batch|
Desired Candidate profile :
- Basic understanding of Digital Marketing.
- Should be able to look at reports and numbers and derive meaningful inferences.
- Analyze and comprehend the issues raised by a publisher, identify root causes and come to best solution.
- Willing to learn and apply learning in practical environment.
- Aptitude should be high as product is complex.
- Excellent English communication skills, both written and verbal
- Candidates with previous experience in E-mail and Chat support / any digital marketing experience are eligible.
- Must have knowledge in HTML, CSS & JS.
- Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc
- Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development
- Work along with publishers on accounts to enable features and to resolve UI related issues
- Able to work independently and efficiently to meet defined SLA
- To consistently meet or exceed all agreed quality parameters as defined for the process
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