Genpact India Hiring 2023 Freshers for Management Trainee
Genpact India Hiring 2023: Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage. Genpact is an American professional services firm headquartered in New York City, New York.
Company Name: Genpact
Wikipedia: Genpact Wiki
Job Position: Management Trainee
Degree Needed: B.Com/MBA
Passout Year: 2020/2021/2022
Job Location: Hyderabad
Experience Level: 0 – 2 Years
Salary: Best In Industry
Jobs By Location And Passout Year:
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|2016 Batch||2019 Batch||2022 Batch|
|2017 Batch||2020 Batch||2023 Batch|
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- Graduate (Any Subject area)
- Has understanding of balancing defaulted accounts, speak to end customers, resolve queries and the account.
- Make process improvements to ensure delivery on all performance CTQs
- Roll out various contests and other motivational tools for team from time to time.
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- Leading a portfolio of Collectors deliver on customer specified parameters, employee related priorities and the profitability of the business.
- Detailed understanding of Personal Loan, Auto Loan, RIBG, and Field Collections.
- Ability to comprehend client needs & should drive clients / Internal MBR & QBR, Reviewing every day and reporting out to internal partners
- Should drive the In/ output metrics, Contact Rate, Promise Rate, Resolution Rate & should have worked upon Dialer
- Anticipate and plan for new hires; get involved in hiring; prepare for team schedules; plan for resources based on volume projection and current available head count; and allocate responsibilities
- Understand performance metrics. Perform a trends’ analysis. Recommend and execute suitable actions to the customer.
- Purposefully resolve people issues and ensure that attrition is well below the defined target.
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